Review Time
my first purchase from this store, after around a week or two i decided to pull the trigger and order something. i was genuinely surprised that it only took 5 days to arrive where i live even though it was coming from china + the website had a big banner saying that there is going to be no deliveries due to the chinese new year. the phone arrived decently packaged and spotless, they even included a small card saying that everything was tested and without issues. do recommend and will use the store again in the future
They always reply on WhatsApp even on Chinese hlidays. Very good customer service and best prices ever in the world! I bought the Xiaomi 17 Ultra Leica Edition. I had this phone for 2 weeks now and I have to say that this is my first Ultra phone and true flagship, but the 4th Xiaomi. Coming from a Poco F4 GT, this is a huge leap forward. VERY IMPORTANT: I am in Europe and everything works, apart from Android Auto, including Mi Mover app! I tested it when moving all my data and it worked flawlessly! All the notifications are coming in as long as you grant all the permissions needed and you put the apps on "No restrictions" with the battery optimization options. Also, Trading Shenzen is the best, I ordered from the China warehouse to be cheaper, but they sent it from the EU warehouse anyway and it came right on time for my birthday! Thank you!
I ordered an Oppo Find X9 Pro - 1TB on the 13th of February. It is now the 1st of March and I still have not received the phone or even a response to either of my two messages to customer support through their website. This is my first time buying from this website. When I bought the phone, it was listed as in stock and had an estimate arrival time between the 23rd of February and the 28th of February. My order status on their website lists that my payment was received on the 13th and that the order has only just begun being processed on the 28th. As stated earlier, I have reached out to their customer support team twice now through their website's customer support page, and have received no response. I don't know how things are going to turn out, but I am very concerned what other troubles I am going to run into with this seller, or if I'm ever going to receive the phone at all or will need to involve my credit card company.
Update:
I am well aware of the banner stating the delays from your Chinese warehouses. However I was not aware that the phone I was ordering would be coming from one of those locations. I assumed that the item being listed as in stock and estimated to arrive in 10-16 days ment it would be coming from a European warehouse. The item listing was not specifically stated as being from a Chinese location, had an inaccurate delivery estimate, and I did not receive any clarification about my order until leaving a public review. I want the phone, and I'm willing to wait to get it, but I wish I had known what was going on sooner.
So would you like to try and resolve this issue in a professional manner and I will increase the review rating, or do you want to keep talking to me in a rude and aggressive manner?
2nd Update:
I am a new customer. I only heard about your website while researching where to buy the phone. I didn't look around your website and see your other listings that WERE from Europe. I went straight to the search bar and found the exact phone I wanted.
Yes, my order did show as being processed around the time of me making this post. My two other private messages to your support team however were sent days ago and never received a response that would have prevented me from leaving this review.
3rd Update:
When I say private I mean I reached out directly through your websites customer support page. I don't use WhatsApp or really any social media.
That being said, would you like to discuss this further over email to try and reach a resolution, or will we be leaving it at this.
Context for onlookers: it appears some team on their backend was also on holiday and did not create a work order or whatnot for my inquiries directly through their website, so try to email them directly or use some other mode of communication if you don't get a response.
first i bought Oneplus 15 from Trading Shenzhen. i was satisfied with service. so i bought another phone, this time Honor win rt. they have a good range of phone with lower price. hope they add more phones with even lower price
i ordered my vivo tws 5 hifi at 30th january even tho it was chinese new year holidays on 31st , they came in just a week , very very fast delivery and everything works fine
It was a great experience, i never bought smartphone from China before. At first i was skeptical, not sure if i was making the right decision but Trading Shenzhen proved me wrong. I bought the OnePlus 15 12/256 and the phone was packed well, just the way i wanted. Even though the phone had most of the apps preinstalled, i understand they had to do it because i wanted it to be global version. I am happy with their service and pricing. Hope in future they are going to provide more flagship smartphones with lower cost as well. My next chines smartphone purchase will be from Trading Shenzhen as well.
TradingShenzhen is one of the best and most trusted sites for buying Chinese smartphones and tech in Europe. Their products are always brand new, tested, and in perfect condition before shipping. The delivery is super fast, and prices are much cheaper than other resellers.
If you're looking for a reliable source to import phones without worrying about fakes or long shipping times, TradingShenzhen is the way to go! Highly recommended.
So this is my first time buying something here, and i went for the VIVO X FOLD 5, no regrets at all!! Phone works great all new, but when i turn the phone on its already been setup, i dont like that so i reset the phone and i got full chinese and than i was like ahh thats why they did that xD. But im smart i used google picture translate so it went all good.
I never had a VIVO, i had Samsung, Xiaomi, iPhone. So this was little excited but also a bit scary, mostly bcs i never ordered from this website. But damn VIVO is great, the system performance looks like Samsung, so smooth and fast just wow.
I contacted them also through WhatsApp bcs i had some questions, and they replied really fast so im happy!!
BUT i give 4/5 stars bcs when they said a free EU plug 🔌 for the chinese charger, they send you a fake trash one, it didn't even fit fully and was not straight and felt like cheap plastic. So thats very disappointed.. i bought in my country one and ofc it works correctly.
If i want to buy a phone again i definitely will come here again, and next time prepared for the charger!
I bought a Vivo X300pro, photographer edition in Chinese Version, which ist eben better than the Europe an, because it offers a bigger battery.
Produkt was perfect packed and i received it by Global Priority within 8 working days, much earlier than promised. Delivery follows up was perfect.
Claim your business profile now and gain access to all features and respond to customer reviews.
TradingShenzhen sells high quality smartphones, tablets and other accessories from China. We offer German and English support, aftersale service and reasonable price.
aldimobile.com.au
eclipsebroadband.co.uk
gravityforms.com
vanplek.nl
vnumber.com
titan.email
stormforcegaming.co.uk
zylu.co
aeg.co.uk
encoredataproducts.com