Review Time
I am so happy to finally have Break Time Yor Forger on stool to go with my Loid and Anya figurines. It is really hard to find in other retailers with a waiting list. I was so happy to find it in stock at Kidultverse.Deliver was nice and fast, all nicely packed in and they included a cup mat (?) Which was so cute! THANK YOUUU
TL;DR: Good prices, bad shipping, average customer service. I've ordered from Kidultverse a few times now, and I'm sure their store is great and the staff are friendly, however I've never received a product packed correctly for shipping. Their refusal to use bubble wrap is fine, but they instead use slices of cardboard instead, and not nearly enough. My parcel arrived with 4 slices of cardboard, around 7cm x 40cm in size to "secure" the item, however the box was extremely rattly, and there was a good 3-4cm of air on each side of the item. There's a reason bubble wrap has been the industry standard for years, and clearly Kidultverse never got the memo. Last time I had a parcel come, the item was severely battered, and in fairness they did offer a replacement, however it took a little back and forth for them to just agree on refunding the postage, which is better overall for the environment and saves everyone time. Other times, and today, I was lucky enough to have my item come undamaged. I simply wish they would listen to feedback of collectors who want their items in pristine condition.
I would highly recommend this business. They are the very best at their profession. Great products, great prices always offers and discounts. Any queries they are happy to help in any way they can. I have always had 100 percent amazing products and service from the team at Kidultverse 👌😎💯
Was looking for a particular gundam build kit for my son for Christmas and came across this site, I was not familiar with them and checked reviews to make sure and decided to take the gamble and im so happy I did. Price was the best I found online and delivery was super fast. I will be buying more from here and happy I found them. Thanks 😄
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