Review Time
Product boxes arrived damaged but the outer shipping box was intact; this leads me to believe that the packaging for both model kits had been damaged before being sent to me, disappointing for a specialist retailer.No packing material was included within the package, annoying considering the £4.99 postage rate.When I raised this complaint with customer service the blame was pinned on royal mail. I followed up by sending the customer service representative pictures of the damaged product boxes alongside the intact shipment box and have had no response since.I've left ample time for response with Kidultverse's last correspondence to me being on the 26th of April.
Ordered from Kidultverse multiple times.They have the best prices for Gundams and the only place to have large stock of the Bandai grand ship collection!Super great full for your site! Love being able to purchase from such a large range and not have worry about it actually turning up. Thank you!
Great range at great prices with ABSOLUTELY BRILLIANT service. I forgot an item and emailed them. They replied in minutes with a link to pay for the extra item but with NO extra P&P. The whole order was despatched same day, in a bullet proof box, and arrived super fast, in perfect condition.
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