Review Time
Wow! The presentation of the wallet justifies the price. It comes beautifully packaged with a satisfying slow opening, reminiscent of an Apple product. The wallet is of high quality. I chose the leather upgrade, and I'm thrilled I did. It's beautifully crafted with no flaws and feels very durable. I had considered purchasing one for a few months after seeing ads, and now I wish I hadn't waited so long.
I ordered an engraved trackable wallet which I received and an engraved trackable passport wallet which I did not receive. After chatting with an employee of Kings Loot they refused to acknowledge any responsibility for a packing error. I have purchased four trackable passport wallets and two trackable wallets from them. To not even research this matter shows no concern for the customer.Kings Loot fails to explain how a package with a shipping label can be opened in transit and a single item delivered without a ship to address.
I placed an order expecting a 40% discount. I emailed the support team, and they informed me they couldn't apply the discount but might offer it on my next purchase. I expressed my dissatisfaction, as I expected the discount on this order, but they outright refused. They also declined to cancel my order. This feels like an illegitimate company. Very disappointing.
Ordered and paid for my wallets. Its been almost 3 weeks and still have not received them Kings Loot is blaming the shipping company.Just spoke to shipping company and was told a label was made but never take to them for shipping. They are now asking me to buy insurance for the wallets that they never shipped. If you want to speak to someone you CAN NOT. ONLY have BOT's taking care of customer service and no other way to contact them or speak to a real person.
I have both the Money Clip and Mag Wallet in Cognac with the Tuscan leather, which is great to the feel. They are well made and sturdy. My Mag Wallet pull tab broke off, due to putting too more cards than suggested, even after a year of use I responded to the lifetime warranty. It worked like they explained and even better since its been a year and forgot the Mag Wallet had a warranty. Got my new one and love using it like before.
King’s Loot’s customer service is fantastic, and their products are made from high-quality materials. I’ve purchased several items over the years—some from a couple of years ago, and some more recently—and they’ve all held up beautifully. Truly built to last.
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