Name: knightweave.com
Telephone: 000000000
Rating: 2.9

Michelle Clarke Guest

I bought kids cloaks for my niece and nephew for Christmas. They were soft and warm and looked great

I bought kids cloaks for my niece and nephew for Christmas. They were soft and warm and looked great. However the button holding the cloak closed broke within 10 minutes of giving it to my niece and there was no way to fix it. It couldn't be sewed back in or mended in any way. I contacted Knightweave and they said that because the children's cloaks were discontinued (for quality reasons I'm assuming) they couldn't do anything for me. They suggested that I use the free brooch that came with it (a very cute pin) to secure the cloak. I did not give the brooch to my niece as she is 5 years old and I'm not giving a pin to a 5 year old. Very disappointed in the quality of the button securing the cloak. These are in children's sizes, made for children, you would think the button would last longer than 10 minutes. It made my nice gift look cheap. My husband and I have cloaks from Free the Sheep and I would recommend those over these for sure. Knightweave cloaks are silly little costumes that aren't meant for actual use.

Date of experience: Jan 28, 2026

EM45 Guest

1 month ago

Fantastic Product! Quick Delivery and Great Quality.

Fantastic Product! Quick delivery and great quality. Exactly as described. I ordered the wrong size (my mistake) and did not receive any feedback from the support team.

Date of experience: Jan 10, 2026

BM Guest

1 month ago

High-Quality Item

High-Quality Item! Arrived promptly and has a wonderful feel. Matches the description. The customer support could be improved. I ordered the incorrect size (my fault) and received no response from the company.

Date of experience: Jan 10, 2026

Loraine T. Guest

2 months ago

Numerous Messages Sent

I've sent numerous messages since right after Christmas to exchange an item for an upcoming event. I received a form to fill out but never heard back. I checked my spam folder. Nothing there. I resent the form. Still nothing. What a letdown. This was a holiday gift for my son, and it’s too small. With the upcoming festival approaching, it’s unfortunate they don’t manage returns or exchanges within the appropriate timeframe.

Date of experience: Dec 25, 2025

Clive Wright Guest

2 months ago

Outstanding Products

Outstanding products. I bought two capes, and they are of high quality, but what really stands out is the customer service. They are incredibly fast, helpful, and genuinely care about their customers, which is quite rare.

Date of experience: Dec 18, 2025

Quincy Butler Guest

3 months ago

Fantastic Cloaks and Support

We ordered two ranger cloaks, one waterproof and one original. They are very thick and cozy. The faux fur lining inside feels amazing. Overall quality is excellent. One button on the waterproof cloak fell off while unwrapping, but the others are secure. I contacted the support team, and they responded quickly, sending a sewing kit with a replacement button and offering an exchange. I will definitely consider purchasing other styles in the future.

Date of experience: Nov 21, 2025

Walt Baker Guest

4 months ago

Wonderful Customer Support

I love the cloaks! I can't wait to wear them this winter! The team was very helpful and responded quickly when I reached out about my order.

Date of experience: Oct 24, 2025

Gwenda Morgan Guest

5 months ago

Large Order Issues

I ordered a significant amount of goods and paid taxes and duties on the site. The item arrived in the UK, and I was informed of an additional charge. £500 for a cloak that I still don't have.

Date of experience: Sep 11, 2025

Gavin Long Guest

6 months ago

Confusing Cloak Options

After placing my order, I noticed the Comfort and Adventure styles. The Adventure is supposed to be the heavier, waterproof version, but it was missing. I emailed support right away and was told that all Scout Cloaks share the same style, with the main difference being color. They offered to switch my order to the Ranger Cloak – Waterproof Edition, but there is no Scout - Waterproof option.

Date of experience: Aug 21, 2025

Paddy Cook Guest

7 months ago

Untrustworthy Experience

This feels like a scam. They showcase appealing videos and take orders but fail to ship. They even shut down their social media page due to complaints. I now have to dispute the charge with my credit card company, but it might be too late.