Review Time
I ordered two books, but they were neither prepared nor delivered after more than a month. Now, it has been over a month since I have tried to get a refund for my money.But friendly and responsive customer service (I spoke in Turkish). (+1 star)
I ordered some Turkish children books that cost around 40 Euros. They haven’t sent them yet, and I wrote to messages to the customer help section they haven’t replied. I don’t know how this could happen in Europe. If they don’t send my books or my money back in a few days, it will be my job to go after them legally!
I ordered and paid for some books from them in early August 2023 and it is December 2023 and they still have not arrived. At first they would reply (slowly) and say they were waiting for their supplier and the books would be sent soon but since a few weeks they stopped replying at all I found several other reviews with similar experiences. As of February 2024, the books have still not been sent.
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