krea.ai

2.8
2.8 Based on 56 reviews

...

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Average Rating

2.8

/
5

56 Reviews

5 Star
38%
4 Star
3%
3 Star
2%
2 Star
10%
1 Star
47%

All Reviews

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Review Time

Aj yte
Paid one month basic, had 5k credits, I stopped my subscription so they removed my left over 3,800 u

Paid one month basic, had 5k credits, I stopped my subscription so they removed my left over 3,800 unused. This is their official business practice model agreement. Stay away from these types of AI sites. The website has Terribly unprofessional UI layout and clearly desperate to spend your credits on everything you click, seriously shop around first and just skip this site

1
Date of experience: Feb 26, 2026
Once Impressive, Now Ruined by Excessive Saturation

The colorizer was once impressive, but it is now entirely ruined by overly saturated colors and artificial-looking outcomes. Since late 2025, an unacceptable creative layer has been introduced, making realistic colorization results a thing of the past.

1
Date of experience: Jan 03, 2026
Cole Scott
A Fantastic Platform for Creatives

This platform is fantastic for those with creative ideas; for example, I design album covers and visuals for streaming platforms using this tool.

5
Date of experience: Dec 12, 2025
Branden
AN EXCEPTIONAL PLATFORM

This platform is superb for anyone with creative ideas; for instance, I utilize it to create album covers and visuals for streaming services.

5
Date of experience: Dec 12, 2025
BigMaMA12350
Quick Resolution After a Mistake

After mistakenly subscribing to an annual plan instead of a monthly one, the support team addressed my issue swiftly and professionally, issuing a full refund. Excellent customer service and a reliable experience overall. Highly recommended.

5
Date of experience: Dec 12, 2025
MrTw4aK16
Grateful for Your Assistance!

An amazing program that is easy to use with powerful features. The customer service was very professional and responsive.

5
Date of experience: Dec 02, 2025
BenLuke2003
Misleading Billing Practices

I was charged for a yearly subscription even though my account showed no active subscription or cancel button. The billing dashboard was incomplete and didn’t reveal the active plan, leaving me unable to cancel in time. After searching through hidden menus, I eventually found a downgrade option. This is highly misleading billing behavior. Still waiting for a refund. Use with caution.

1
Date of experience: Nov 29, 2025
Appreciative of the Outstanding Support

The support team is remarkable. I faced a complex issue with my account login, and they quickly responded, clarifying the situation and guiding me step by step until everything was resolved. My assets and work were secure, and the support patiently explained every detail. I sincerely value their professionalism, clear communication, and prompt responses. The platform is powerful and intuitive, and now that everything is functioning well, I can use it confidently. Thanks to the team for their assistance and personal approach.

5
Date of experience: Nov 27, 2025
Sherry Baker
Quick Help with My Subscription Issue

I encountered a problem with my subscription where I accidentally opted for an annual plan instead of a monthly one. I reached out to the support team, and they responded remarkably fast. The representative was courteous and promptly processed my refund while switching my plan to the intended monthly subscription. I truly appreciate how swiftly and professionally the issue was resolved. Excellent customer support, thank you!

5
Date of experience: Nov 27, 2025
Branden Foster
I STRONGLY ADVISE AGAINST IT!

I DO NOT RECOMMEND!!! Beware of these SCAMMERS! I bought a package of additional calculation units, only to find out they are invalid without a subscription. This was not disclosed! They claimed these units were an alternative to a subscription, but that’s false. I requested a refund due to misleading information, but they denied it. Initially, they ignored my request until I followed up. This reflects their poor service quality and shows they are SCAMMERS, providing false information that leads to unnecessary expenses for customers. They could have made amends by correcting their error, apologizing, and issuing a refund, but they instead show themselves as untrustworthy SCAMMERS!

1
Date of experience: Nov 26, 2025

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