Name: axcrypt.net
Telephone: +460855010274
Rating: 4.1

Dana B. Guest

Exceptional and thorough support experience

The assistance I received was patient and thorough. This was a crucial factor in my decision to opt for the paid subscriptions, and it completely met my expectations.

Date of experience: Jan 19, 2026

Jeff Butler Guest

1 month ago

The assistance I received was patient and comprehensive.

The assistance I received was patient and comprehensive. This was one of the main reasons I chose the paid subscriptions, and my expectations were fully met.

Date of experience: Jan 19, 2026

Marcia Price Guest

1 month ago

Outstanding customer service

Outstanding customer service. The representative is very knowledgeable and quickly understands the issues. They were able to resolve our problems immediately. The response time is also quite reasonable, and the app is functioning well with no significant issues.

Date of experience: Jan 15, 2026

DiamondHerobrine Guest

1 month ago

I have been using this software for several years

I have been using this software for several years, and I'm very satisfied with the program. The representative assisted me in resolving my issue very efficiently.

Date of experience: Jan 14, 2026

RL Guest

2 months ago

Excellent assistance from the representative

My experience with the representative was excellent. I encountered a problem with the software, and they were very responsive and eager to assist. Even though they are in a different time zone, they were considerate of my schedule and resolved the issue promptly.

Date of experience: Dec 12, 2025

Beau C. Guest

3 months ago

Caution regarding automatic renewal

Caution regarding automatic renewal. The service does not send reminder emails about subscription renewals. They employ questionable practices and will not issue refunds even if contacted on the renewal day. They hide behind their terms and conditions—it's advisable to avoid this company and software. The support and finance teams merely reference the terms and conditions and are not accommodating.

Date of experience: Nov 26, 2025

Carole B. Guest

6 months ago

Huge thanks for the assistance

Huge thanks for the assistance; they were very helpful in resolving our sharing issue. The representative was also very patient.

Date of experience: Aug 20, 2025

Jennifer Sanders Guest

6 months ago

Support was very helpful

The representative was very helpful when I faced an issue and collaborated with me and our IT team to find a solution. The problem was resolved, and I would gladly work with them again. It's reassuring to know that there are real people available for support.

Date of experience: Aug 14, 2025

TheGu_33 Guest

6 months ago

Very positive experience overall

Very positive experience overall; when there were issues, the support team resolved them quickly, and communication with my agent was seamless. The software itself is user-friendly and includes features like a password manager that many users have requested, along with secure file encryption.

Date of experience: Aug 14, 2025

Jasper Sanders Guest

6 months ago

Difficulties with subscription cancellation

Once subscribed for personal use on a monthly basis, there's no option to unsubscribe. I might have to cancel my credit card to prevent further charges. It feels like a scam since you can't remove your payment settings or cancel the subscription.