kruidvat.nl

1.8
1.8 Based on 68 reviews

Kruidvat biedt een uitgebreid, voordelig en gevarieerd aanbod health & beautyartikelen. Daarnaast een verrassend assortiment branchevreemde producten, zoals foto's & fotoboeken, speelgoed en decoratieve artikelen voor in en om het huis. Ons bedrijf heeft ...

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Average Rating

1.8

/
5

68 Reviews

5 Star
12%
4 Star
6%
3 Star
3%
2 Star
9%
1 Star
71%

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Review Time

Flynn P.
Unpleasant and racist profiling of customer

We went to Kruidvat located at Stadsfeestzaal shopping mall at the basement level. My entire family had an unpleasant experience as the staff "security" accusing us opening the items. Racist in a sense considering that she was also from other land 😅😅... Racial profiling... Just visiting Antwerp and this is what we get.... Totally ruin our day in Antwerp.. waste of my time for an item worth 4 euro 🤪🤪.. The management should revisit their staff courtesy to customer...Not worth my energy...

1
Date of experience: Jul 27, 2024
Slayerofszeto
Unreliable & Misleading Marketing

Kruidvat: Deceptive Products and Misleading MarketingMy recent experiences with Kruidvat have been extremely disappointing. I've found that many of their products are either fake or of very poor quality, which is not at all what was advertised. The marketing campaigns are particularly misleading, promising benefits and features that the products simply don't deliver.I bought several items from Kruidvat that were promoted as being high-quality or effective, but in reality, they turned out to be ineffective or substandard. It quickly became apparent that Kruidvat’s marketing is designed to create a false impression of value rather than offering genuinely trustworthy products.The gap between their marketing claims and the actual quality of their products is both frustrating and deceptive. It feels like Kruidvat is more focused on profiting from misleading customers than on providing real value.In short, my experience with Kruidvat has been deeply unsatisfactory. I strongly recommend avoiding this retailer and looking for alternatives that offer more honest advertising and better product quality.

1
Date of experience: Jul 22, 2024
Annabeth Baker
Decent

They could improve their app, but overall I think they’re okay. I’ve been ordering online from them since almost two years now, with no problems encountered.

4
Date of experience: Jul 21, 2024
HC96
Rubbish Service !!! DO NOT ORDER ONLINE !!!

Rubbish Service !!! Do not order Online !!! Kruidvat advertise items NOT in stock . Kruidvat promise delivery dates they do not keep . They do not care that they take your money . They do not care that you waste your time . Kruidvat Customer Service is not interested & unresponsive to the issues .

1
Date of experience: Jul 20, 2024
kidd6693
Absolutely Disgusting.

Absolutely revolting. The bosses were HORRIBLE and RUDE. The way they treat their employees was sickening. The employees themselves were OUTSTANDING. So kind and helpful and the bosses were treating them terribly. It made me sick to my stomach. Even if the employees were great, I cannot and will not stand behind a company run by such cruel individuals.

1
Date of experience: Jul 01, 2024
Merle A.
DON’T TRUST KRUIVAT's prices

don't trust KRUIVAT's prices, the perfume I bought is fake. I bought a perfume on the kruidvat website and the perfume is fake, SHAMEFUL. how a company like kruidvat associates itself with beauty Connect and does not check before allowing companies like this to sell through its website.

1
Date of experience: Jun 29, 2024
Claudia Cooper
Customer service

Bought a gift card for my best friend but she didn't want it so I wanted to return it. Returning 'wasn't allowed' and they gave me dirty looks. What the hell is that for customer service? Returning a gift card that hasn't been scratched after 5 days shouldn't be something to get dirty looks for.

1
Date of experience: Jun 17, 2024
Roland K.
I think this is scam indian site.

I think this is scam indian site.I recieved this message just now"Dear *#****A customer support ticket with the following reference number was created 00660177.Please quote this reference number in all emails or phone calls with us.Thank youYour Customer Service Team"I have not even ordered anything from this site nor do I have any connection to it.Beware.

1
Date of experience: Jun 02, 2024
Bernie
Fake promotions just to get customers

So they put promotions in their stores like (2 half price)..when you go to the checkout out,both items are unfortunately priced at the same price..if you are not keen,your money will go to waste..it has happened to me 3times and yesterday I wasn't keen enough until I checked my receipt..

1
Date of experience: Mar 22, 2024
Elliot
zero for online shop

1
Date of experience: Mar 20, 2024

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Business Details

  • Kruidvat biedt een uitgebreid, voordelig en gevarieerd aanbod health & beautyartikelen. Daarnaast een verrassend assortiment branchevreemde producten, zoals foto's & fotoboeken, speelgoed en decoratieve artikelen voor in en om het huis. Ons bedrijf heeft meer dan 1.000 winkels en meer dan 15.000 medewerkers die elke dag weer het beste uit zichzelf halen om ons motto waar te maken: Steeds verrassend, altijd voordelig.See more

  • language https://www.kruidvat.nl

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