Review Time
First of all, I feel obliged to write here because this company does not have a complaint line or e-mail.I love this store, but my last baby product order was a complete disappointment.Relying on the information on Kruidvat's website, I requested various products. However, the content information on the site and the contents written on the product's label are very different. If used without care, a baby who is allergic to these substances may be in a very difficult situation.
Kruidvat Spijkenisse Centrum Teamleader in the afternoon of Sunday 26 November 2023 is rude and insults customer. She makes appear that the customer who wants to return items she bought does not understand the receipt (bon) of the items she bought with discount while she (the teamleader) is the one who did not understand. Another colleague of hers in Kruidvat has to even explain to her how the discounts works. Eventually the customer is right and The Kruidvat teamleader did not even apologize to the customer she insulted. I hope that Kruidvat do train their employees to be more friendly and not having rude character towards customers.
The photo service booth comes as a rescue at an affordable price when we want pictures of our dear ones for an occasion.Looking forward to print more photos and share with friends about the various types of photo product available at kruidvat.Thanks
definitely not recommend, lost package, I have to wait up to 40 days to get my money back, gifts were bought to give on holidays, does not show any loyalty, so also tell me to buy another shipment, completely crazy, think that everyone is rich and can afford to buy , I will go to the police for this behavior, extremely careless employees, I don't have to suffer if the package is lost or someone still it
I placed an online order on the 30/10 that was supposed to be delivered on the 02/11. Till this day I have not received my goods nor any information about the delay. Think twice before placing an online order unless you don't mind waiting forever to receive it.
I’m a regular customer using the Kruidvat photo service. I keep on printing my yearly photos and recently years I keep on making photo books for my holidays. Kruidvat photo service is excellent! It’s easy to use and fast. It has even (almost) automatic photo book creator!! Of course it provides huge variety items for one’s own creativity! I just fall in love with the Kruidvat photo book maker! The photo tracing info is also great! They just keep you updated with your ordering. I’m also completely satisfied with their packing and shipping.They keep on improving their photo service and software. As a client, I just enjoy their good service and quality. Really recommend others use and enjoy the Kruidvat photo service!
I am trying to contact customer support but it's useless. Nobody picks the phone.If you order a promo stuff, like "buy 4 X items and you will get a free Z item", then, if THEY cancelled one item for whatever reason, they will send you just 3 X items, refund you the missing X item (at the promo price, of course!) and they will keep for themselves the "free" Z one.TL;DR: So instead of getting 4X and 1Z you will just get 3X and no Z.I feel scammed and like I have to do a lot of effort to just contact customer support.Please avoid this service, because if something goes wrong then you are in big trouble.
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Kruidvat biedt een uitgebreid, voordelig en gevarieerd aanbod health & beautyartikelen. Daarnaast een verrassend assortiment branchevreemde producten, zoals foto's & fotoboeken, speelgoed en decoratieve artikelen voor in en om het huis. Ons bedrijf heeft meer dan 1.000 winkels en meer dan 15.000 medewerkers die elke dag weer het beste uit zichzelf halen om ons motto waar te maken: Steeds verrassend, altijd voordelig.See more
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