Review Time
Be cautious of the reviews you see; they often come from individuals who have actually received their items. Reviews can only be submitted after receipt of the product. The support team shows a lack of customer service skills, responds rudely, and fails to provide any helpful information regarding inquiries. It's best to steer clear of them.
Don't be misled by the positive reviews. They come from individuals who have actually received their items. You can only leave feedback after receiving your order. Their customer service is lacking, and their responses are rude, providing no helpful information. Steer clear of them!
I'm relieved I found the review page for this seller. After purchasing and worrying about not being able to warn others, I must say, stay away! My order never arrived, and there was no tracking. Customer service ignored my multiple emails. I had to resort to the platform for a refund, which they handled well. The seller then claimed my order was lost to avoid a negative review. This is completely misleading, as the refund was initiated by the platform. I've reported this behavior, as it's against their policies. Avoid them at all costs!
Avoid at all costs unless you want a headache and endless chasing. I ordered a personalized jumper for my daughter, double-checking for character limits on the listing. After placing my order, I received a message about extra charges due to the name length. I pointed out that the listing didn’t mention this, and after several ignored messages, I opened a case on the platform. They marked it as closed and refunded me quickly. The seller tried to mislead me about the listing details. The order was supposed to arrive by a certain date, but when it didn’t, my messages went unanswered. I eventually got a refund through the platform. Terrible service all around.
I ordered two personalized jewelry boxes for my granddaughters, and they both turned out beautifully, arrived on time, and were well-packaged. The company even sent me a draft design for one of the boxes and responded promptly to my feedback. Very impressive!
I'm currently pregnant and ordered a personalized newborn jumper. While it arrived quickly and was lovely, I was unhappy with the lettering. I reached out to the seller for a resolution and was initially offered a replacement. However, after several ignored messages and raising the issue with the platform, they canceled my replacement and issued a refund without explanation. I was blocked from contacting them further, which was very frustrating. The lack of communication and service was unacceptable.
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Welcome to Lamoriea Jewelry! Browse and buy from our huge selection of meaningful personalized jewelry and accessories including name necklaces, name bracelets, rings, earrings and more.
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