Review Time
Arrived for a 10 year olds emergency birthday party after another venue in Camden cancelled at the last minute. The manager and staff couldn't be more helpful and friendly towards us. They were accommodating and I would highly recommend them again.
Arrived for a 10 year olds emergency birthday party after another venue in Camden cancelled at the last minute. The manager and staff couldn't be more helpful and friendly towards us. They were accommodating and I would highly recommend them again.
Visited Birmingham yesterday. Rude staff who don’t know how to hold a polite conversation. Put other customers with later time bookings ahead of us despite arriving early. Tried to cover up their mistake which led to barely having any time for our activity. spent more time trying to reason with staff that we had started late so should have been allowed our full time. What should have been a nice outing with friends and family during half term was stressful and disappointing. We won’t be returning.
Brought a party of 6 kids for bowling and darts. From the moment we arrived we were looked after really well by Johnny who couldn't do enough for us, great service and the kids had a fantastic time. Lovely and bright, cool venue unlike some of the more traditional bowling alleys. Will definitely be back.
Avoid, Avoid, AVOID! 0 Stars out of 5... Particullarly bad experience.Eye-Wateringly expensive drinks (and poor selection of beers, in particular).Party of 5 people, booked bowling for what we were told was 50 minutes - the first game ended at just under 40 minutes in. Having just bought a 2nd particullay over priced round of drinks, after alerting 1 staff member that the next game didn't automatically restart, it took a number of bewildered staff to eventually, realise themselves what had happened and subsequently explain that when booking for 5 people for example, it's 50 minutes (10 minutes per person), OR (not and) one game ONLY: whichever comes first. This was all in the unnecessary haste, of more than 1 member staff trying to suddenly rush us away from the table and bowling lane, which we were occupying.We thought and hoped this might change, when we went to play some of the games afterwards, but no; no thought whatsoever to people (particullarly ladies) putting thier coats, scarves and especially handbags somewhere other than the floor, when playing... a particullarly obvious oversight, which proves it isn't... it's simply the cattle-mart herding nature of an organisation such as this one, what it's owners think of it's clientele and it's clear remit of of gouging people, on the fair assumption they have no intention of ever returning."No cash, only cards accepted" was also a particular highligh of the evening, when being ridden on the price of everything - how is that even legal?Shockingly poor... a real lowlight of a night out with good, old friends, which was planned a long time in advance, where people travelled from far afield to catch up and "enjoy" something new and different.Thanks for nothing Lane 7.
Very rude staff in the lane 7 on Grafton Street. My boyfriend and I spent nearly 50€ for a game on bowling with our two drinks. My boyfriend has a broken foot and the boot he has to wear makes him take longer when walking and doing things which the staff were visibly aware of. We only had one of our drinks, and had ordered our second one which took 10 minutes alone to be served to us. We were halfway through our game and while I was in the bathroom and very rude lady demanded we leave the bowling alley as another booking had arrived. By the time I had gotten back my boyfriend was already kicked off standing at another table. The staff are very rude here and dismissive. It is unfair considering the circumstances to kick us off only halfway through the game, not to mention the time and money spent wasted, instead of asking the next booking to wait a couple minutes. We also witnessed another couple get kicked off too. Terrible service, get this sorted.
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