Review Time
I’ve bought 2 pairs of Innov8 walking boots from LD Mountain Centre. Great value being the sale price,
Such a good product and also great communication, efficient delivery, plastic free packaging. Very impressed and will buy from them again like a shot. Absolutely love the walking boots, light, stylish and super comfy from the off.
Quick shipping and excellent support. I found a pair of boots at a lower price than anywhere else. I ended up buying two pairs and returning one since I required a bigger size. The process was very swift, even without an exchange policy.
As a conscious consumer, I find it very disappointing when I trust a company with my money, expecting care in handling my purchase. Instead, I received a package that seemed carelessly assembled. Upon opening my rough package, I found the jacket tossed in without its main tags—only the gore-tex tag was hanging off—and lacking any protective packaging. The individual responsible for this needs to learn basic handling standards! If this company allows such treatment while charging full price, I will definitely reconsider my choices moving forward. It's unfortunate this occurred, especially since I’ve heard generally positive things about this company. Why did it take me so long to voice my concern? Well, it coincided with my house move, but that shouldn't excuse the situation. And yes, I have proof that the jacket was not properly packaged; I took a picture. Is it really necessary to follow up after placing an order just to request a new item in its packaging? This is a rhetorical question, of course.
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