Review Time
Mr Lewis was very professional and very informative step by step. He answered all my queries very swiftly and professionally. Legacy wills kept me uptodate with my application. Thanks to Mr Lewis and the team.
Legacy Wills made what I thought would be a difficult process surprisingly easy and straightforward.
Their lovely representative talked me through everything I needed to do,and everything is now how I want my wishes to be.
Many thanks Legacy Wills.
I recently saw the Legacy Wills advert on my smartphone. After I had read the reviews, I thought it was quite a good will writing company. So, I recommended it to my older sister thinking that she would be helped properly to write a will. How wrong I was! This afternoon, my sister called me who was almost in tears, and told me that while she was helped to write the will by the company staff, she felt that she was being pressurised throughout the process to buy other products such as lasting power of attorney, that she didn't require. Half way through the process, the staff's tone turned into a threatening manner, telling my sister if she didn't buy this or that the will writing company would not be responsible for this or that. Obviously, there is nothing wrong with giving advice. However, when advice turned into threats and anger, the line has been crossed and this is absolutely and totally unacceptable and I vehemently condemned this irresponsible and unprofessional behaviour. In the end, my sister was pressurised to not pay for the £19.99, but also the so-called storage fee of £20 which she felt she didn't require. In total, instead of paying £19.99, she ended up paying £39.99. To my sister, her whole experience was horrendous and unsettling. To me, as the person who recommended the company to my sister, I felt utterly ashamed and angry about her experience. I hope this unpleasant experience of my sister will make other people think twice before using this Legacy Wills company to help them write to their wills.
Legacy wills made a stressful situation more comfortable. I dreaded have to make my will and LPA, but this was made easier by discussing my needs with an adviser who took time to talk me through it, advise me and put it all in place.
I was a little apprehensive as I'd previously read some unfavourable reviews but, I can't praise the service I've received highly enough. I had a dedicated contact (Hardeep)that always replied, was very patient with my questions and extremely helpful. What was a very upsetting, stressful time was eased considerably by Hardeeps assistance.
Advertised as £19.99, they charged me £44.99, plus a further £20 storage cost before I even returned the Will. They placed themselves as executer to the Will with a 2.1% charge on dispursements market rate is much less. Hard sell on additional services such as trusts for very high fees. I tried to cancel but would not provide any refunds
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At Legacy Wills & Estate Planning, we’re all about taking care of our valued customers. We do this by offering a professionally tailored Estate Planning service, for all clients of all ages throughout England, Wales & Scotland.
Whether it’s your very first will or a complete property trust package, each of our clients are given the same dedication and professionalism throughout the process.
With a management team boasting decades of experience in the industry, and with over 75,000 Wills written, you can rest assured that you're in safe hands.
Please do not hesitate to get in touch with us and find out why so many of our customers have rated us 5 Stars.
We are ready and waiting to help you today.
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