lexhaminsurance.co.uk

3.6
3.6 Based on 61 reviews

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Average Rating

3.6

/
5

61 Reviews

5 Star
59%
4 Star
7%
3 Star
2%
2 Star
5%
1 Star
28%

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Review Time

Rain Powell
Waiting on phone for 15 minutes now and…

Waiting on phone for 15 minutes now and this is how long they make new potential customers wait!! Imagine how long you'll wait once they have you as a customer.

1
Date of experience: Jun 20, 2025
Vanessa
£££?

My insurance renews in October, it’s only June and after paying in full they’ve only offered me a sum to the degree of eight pounds for cancelling my policy (after paying for my policy in full last year) on the completion of sale for my bike. This is despite being shafted in the previous two years for thousands due to my previous London postcode. Surely if I’ve paid up for the year, the formula should add up to more than this measly amount.

1
Date of experience: Jun 17, 2025
Austin B.
They Don’t know how to answer phone or…

They Don’t know how to answer phone or email back, only want to add pillion cover but there making it harder than it should be.

1
Date of experience: Jun 15, 2025
babalanlan
This is my 2nd year as a Lexhum…

This is my 2nd year as a Lexhum client,very happy and satisfied.

5
Date of experience: Jun 12, 2025
Best insurance company in the UK

Best insurance company in the UK, very good, highly recommended

5
Date of experience: Jun 12, 2025
Deanne Patterson
The cheapest I've found so far....very…

The cheapest I've found so far....very helpful and efficient service...cant complain

5
Date of experience: Jun 09, 2025
Great

Great ! Thanks Lexham, I got my bike insured for a great price, lovely people to deal with, definitely recommend, see you next year ! 😁👍🙏

5
Date of experience: Jun 09, 2025
Approach with Respect, Be Met with Care

I recently had my policy reinstated after a stressful experience, and I want to sincerely thank Tracey for her outstanding support. She was patient, kind, and genuinely willing to help. Despite the many negative reviews I’ve seen, my own experience was smooth and reassuring thanks to her.To anyone dealing with issues: make sure your information is accurate and complete. If something goes wrong, approach the situation with respect — the team, like Tracey, will respond with the same. There are limits to what they can do, but when you meet them halfway, they really do try to resolve things fairly.Thanks again to Tracey and the team for turning things around.

5
Date of experience: Jun 06, 2025
Maximilian T.
Watch out for additional fees

Be careful when applying for insurance through Lexham Insurance. I think most people who apply for insurance are not experts in this field and are trusting the experts to advise. The no claims bonus proof is an absolute joke and will results in additional fees almost double the premium that you pay! Devious tactic in contacting you after 30 days as they know you cant cancel without paying another fee. Zero credibility and untrustworthy behaviour with the tactics they use to extract additional fees from their customers. Avoid at all costs as there are many more reputable insurance companies out there.

1
Date of experience: Jun 02, 2025
TB79
Why Lexham Insurance

I was given a number of quotes however Lexham was able to deal with my application straight away. Unfortunately I was able to change the start date meaning having to wait a couple weeks - temp bike insurance would have been great.

4
Date of experience: Jun 01, 2025

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