Review Time
I can't fault a thing about this company. Fantastic customer service and advice on products. I bought 3 island pendants - loved them so much. A large range of unique products not seen elsewhere on other websites.I have since bought more items from this website. Thank you for everything. Special mention to Jack - thank you,
Excellent customer service. I had a faulty stair light which was slightly out of warranty. Messaged on a Sunday night and received a phone call before 9.30 Monday morning. They don’t stock this product anymore but will organise me a replacement free of charge! There are not many companies which would go the extra mile! I’m very impressed and will certainly use this company again
Excellent communication and Jack made sure our query was dealt with efficiently and effectively. Even though the issue was the fault of our electrician, they have still provided a replacement part and instructions for us to rectify the problem. 5* service.
Ordered a nordlux floor lamp and had the usual email confirming my order. As I didn’t know when to expect it I emailed Sue who replied almost instantly telling me when to expect my order. She contacted her supplier and came back to me with a definite date. I then received another email telling me who was delivering it. It is lovely when a company/shop etc keep you informed regarding your purchase. I would recommend Lighting Styles Ltd to anyone who wants good efficient service.
I have had a few dealings with Lighting Styles now and I would just like to say what a professional and efficient service all the team there provided to me. Quick to respond to any query I had and delivery of my items were super quick. Highly recommend. Gary Jamieson, GJ Property Maintenance.
I ordered five recessed lights for my kitchen. Although payment was taken I was then informed the goods were out of stock until the end of August. As I was not installing them soon I left it at that. By the 23rd August I was informed that the lights would not be in stock until early September 2021. I spoke with Karen, Customer Services, who could not have been more helpful. We discussed options and ion advice ordered the same lights but in a different finish. Although I was not happy initially in that I had paid for but did not receive the goods I was extremally happy with the customer service I received from Karen. I took possession of the lights several days after our conversation and I am happy with them. I do believe Lighting Styles Ltd should inform the customer when ordering the goods if they are not in stock at the time of ordering, prior to payment being taken.Other than that I would order from Lighting Styles Ltd again.
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UK Lighting Specialist - Supplies designer lighting for house and home together with architectural and professional lighting for commercial use. Extensive lighting ranges include bathroom lighting, outdoor lighting, low energy lighting and led lighting. Lighting design tips and advice on every page
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