lillevilla.co.uk

4.8
4.8 Based on 201 reviews

Quality Log cabins designed and supplied from Finland installed throughout main land U.K....

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Average Rating

4.8

/
5

201 Reviews

5 Star
90%
4 Star
5%
3 Star
1%
2 Star
1%
1 Star
2%

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Claire Evans
I had my 6x4m cabin built in the Summer of 2022 after meeting Chris Mayhew at the London Ideal Home

I had my 6x4m cabin built in the Summer of 2022 after meeting Chris Mayhew at the London Ideal Home Show. I wanted different door and window configurations and he was more than happy to help. He also gave me great advice about insulation as I wanted to use the cabin year round as guest accommodation. The installers were brilliant, the cabin went up in no time. It’s now almost four years later and the cabin is still going strong. The door started warping though and I got back in touch with Chris. He sent me really helpful videos on making adjustments to the hinges but when that didn’t do the trick, he arranged for installers to come and fix it when they were back in the area. The guys were super efficient and got it sorted straight away, they didn’t even charge! I’m so happy with my cabin, it’s warm and cosy, it looks good (I followed Chris’s advice about using the recommended Demidekk paint and although expensive, it has been well worth it) and I cannot recommend Lillevilla enough, based particularly on Chris’s excellent service.

5
Date of experience: Mar 30, 2026
Claire Evans
Fantastic cabin and service from Chris..

I had my 6x4m cabin built in the Summer of 2022 after meeting Chris Mayhew at the London Ideal Home Show. I wanted different door and window configurations and he was more than happy to help. He also gave me great advice about insulation as I wanted to use the cabin year round as guest accommodation. The installers were brilliant, the cabin went up in no time. It’s now almost four years later and the cabin is still going strong. The door started warping though and I got back in touch with Chris. He sent me really helpful videos on making adjustments to the hinges but when that didn’t do the trick, he arranged for installers to come and fix it when they were back in the area. The guys were super efficient and got it sorted straight away, they didn’t even charge! I’m so happy with my cabin, it’s warm and cosy, it looks good (I followed Chris’s advice about using the recommended Demidekk paint and although expensive, it has been well worth it) and I cannot recommend Lillevilla enough, based particularly on Chris’s excellent service.

5
Date of experience: Mar 30, 2026
David
Customer service if something goes wrong

Pros: Excellent building materialsCons: Customer service if something goes wrongWe had a few problems with the installation. We did eventually get a solution (they compensated us for the problems).

1
Date of experience: Mar 24, 2026
sam christmas
Great service

Great service, delivery driver was really helpful, all round would highly recommend

5
Date of experience: Mar 09, 2026
Mr R Hollyman
Efficient

The speed, efficiency and courtesy of Dan who assembled our cabin at our home.Likewise, Dave in the office who was very informative.A thoroughly stress-free experience

5
Date of experience: Mar 06, 2026
Susan
driver was helpful

driver was helpful, efficient and polite. Unloading went perfectly.

5
Date of experience: Feb 23, 2026
Mrs Charles
Cabin floor issues

I was extremely distressed with my cabin and had no faith in my issues being resolved this was until I met kenny. He fixed all the issues I had and was very thorough, professional friendly and attentive . He ensured that I was kept up to date with everything he was doing and also pointed out some important facts of how to look after my cabin which I was totally unaware of .. his knowledge and experience shines through and his customer service is above all. A Credit to yourselves for having such a professional employee

5
Date of experience: Feb 11, 2026
Anita Lycett
Log cabin install

Bought one of these at the Gardeners World Live show at the NEC in June 2025. Installed at the end of 2025 by Garden Building Specialists Ltd. Great job from start to finish even in the horrible weather! Polite, professional and efficient. Definitely recommend.

5
Date of experience: Dec 16, 2025
Alan Chapman
A first class service

I cannot praise too highly the service I received from the staff of Lillevilla Cabins. Great communication, seamless experience and they could not have done more for me. I would recommend them highly.

5
Date of experience: Dec 16, 2025
James Atkinson
Lillevilla, a fantastic product with great customer service.

We had our 6x3m building installed prior to Christmas. The installation team did a fantastic job and actually completed a day early, fuelled by bacon sarnies and strong coffee. The building comes with a tool shed and the entire structure is insulated, laminate flooring laid and adjustable door hinges. What a game changer. We cannot thank the entire team at Lillevilla enough. A great family run business who provide an excellent buying experience from start to finish. James and Kathy Atkinson

5
Date of experience: Nov 24, 2025

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