Review Time
Please do not order. I have ordered several dresses. I was so excited and needed them for work. After spending several hundred dollars and waiting over 25 days, my dresses didn't fit. I was asking for an exchange, and they offered to let me reorder for $39.00. The reorder code didn't work. I have dresses that don't fit and will cost too much to hem. I cannot get a refund. I wish I had read the reviews. The large dresses were massive. Now I am stuck with the dresses that don't fit. DO NOT ORDER AT ALL. The sad thing is the dresses were nice.
One of the worst companies I have purchased from in years, if I didnt have to give them a star rating in order to let everyone know, I would give them a zero. I've seen better quality from Temu or Shein. Cheap material and very poorly made. They will also not refund any sales items. Do yourself a favour and save your money. DO NOT purchase anything from this company. They also say they are in Vancouver but shipping tracker let me know my package was on the international flight, really Vancouver to Toronto is not international. It obviously came from China.
HORRIBLE EXPERIENCE!
Don’t do what I did, I usually always read reviews before I order from a company I don’t know. If I could give less than a 1 I would. They overinflate their prices only to slash them so you think you are getting a good deal. The items are cheap and the website doesn’t accurately depict this. Because they are on discount you cannot return the item.
I ordered shoes in US sizing and they sent a shoes in EU sizing - 6.5 is a EU 37 and they sent a 38 - which were way too big - the only positive thing I can say is that they were responsive but refused to take them back or exchange them as they said that is their manufacturer’s standards. If the size was listed in EU sizing I would have ordered a 37 as I have always worn the same size - 6.5 US. They wouldn’t stand behind their product and just told me I was wrong! Now I have a pair of shoes that I cannot wear and they are so cheap I cannot GIVE them away!
False advertising. They claim all these sales and give headlines of 30 day return policy and then say it doesn’t apply to sale items. But all their items are on sale! Don’t purchase from them,
NEVER order from this scammer!!! The items you receive will NOT be as advertised and they will do nothing about it! ie. cotton dress advertised/polyester dress received. Felt like a shower curtain… not at all wearable.
Totally agree with all the other reviews...this is a SCAM! The items took forever to receive and the shirt quality was nothing like the picture, just crap quality and no labels indicating what the fabric actually is. I purchased thinking this was 100% Cotton...NOT. Who knows what it is but looks like something from a Dollar Store. The shoes are so cheap looking and now I read that people have not been able to return their items! I definitely should have done my research before purchasing.
I believe this business is NOT based in Vancouver as there is no physical address, plus what they sell is NOT AT ALL like the pic or description mentioned on their website. Everything is discounted $ 300 to $400 and what you get is cheap polyester quality.
I bought the Catherine | Heritage Plaid Tweed Coat …which is not made of tweed, it is some
printed polyester copy of tweed. It neither looks high end to be of $450, discounted and bought for $120.
When I asked them for a return label their response was "discounted items" cannot be returned.
Well, guess what, everything is discounted on their website so zero chance of return.
Plus quality issue was never addressed by them, therefore stay away from this business as items are shipped from China and are very poor quality.
I purchased a sweater on sale through their website. It was of very inferior quality, the knit being very plastic feeling. I was refused compensation by the company as the item was on sale.
Don't buy from this company. No wonder they are going out of business. They are a Vancouver company who outsourced their production to a cheap manufacturer in China.
Very disappointed in the company
DO NOT SHOP FROM HERE!! I wish i could give them NEGATIVE STARS!! This store is a SCAM!! This is a bait and switch scam!! You order what looks like a nice top and a 2.00 top made in China comes!! They try to blame it on the lighting of the photo for online purposes!! This site is a Scam!!!!!
This was the most disgusting, fraudulent website I have ever encountered. I think that I bought the same 'coat' as another reviewer and what I received cannot even be described as a jacket; it is thinner than most of my t-shirts that I own! It had no lining, a hood instead of a collar and it certainly was neither winter ready or 'luxe'. I have been fighting with them for 4 days and they refuse to refund because the item was on sale. BUYER BEWARE! You are throwing away your money on a scam Chinese website with zero protection. I would give this zero stars but it won't let me
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