linzi.com

3.9
3.9 Based on 101 reviews

Linzi is known for our on-trend seasonal style, as well as the classic staples for everyone, at amazing prices. Linzi has spent over 30 years designing, creating, and perfecting our shoes. Recently launching Swimwear and Bags, we have something for ever...

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Average Rating

3.9

/
5

101 Reviews

5 Star
65%
4 Star
6%
3 Star
2%
2 Star
2%
1 Star
25%

All Reviews

Filter Reviews

Review Time

Chylra
Received the wrong shoes and no assistance available

I was sent two left-sided shoes, making them unwearable. I tried to find a contact number to request the correct pair, but there was none available. I also attempted to initiate a return, but it seems the item is not eligible for that. I've sent an email, but I'm unsure when I'll receive a response. This situation has ruined my Christmas work outfit and my outfit for Christmas Day if it's not resolved by tomorrow. If you're selling non-returnable items, please ensure proper handling of orders.

1
Date of experience: Dec 19, 2025
kingofmax
Received two left shoes, no support available

I was sent two left-sided shoes, making them unwearable. I tried to find a contact number for assistance in getting the correct pair, but there was none. I attempted to process a return, but it seems this item is not returnable. I've emailed the support team, but I have no idea when they'll respond. This has ruined my Christmas work outfit and my outfit for Christmas Day if it's not fixed by tomorrow. If you're selling non-returnable items, please ensure orders are handled properly.

1
Date of experience: Dec 19, 2025
Steer clear of this company! Terrible customer service.

I requested a refund for a pair of shoes, but I couldn't process the return through the website. When I reached out to the support team, their representatives were dismissive and rude. I explained that the item did not match the pictures and requested a refund, but I felt like they were treating my request as a personal loss. I've been ignored and disrespected, which has forced me to escalate the issue with my bank. I strongly recommend not ordering from this company due to poor product quality and unprofessional customer service.

1
Date of experience: Dec 11, 2025
Valda H.
Order took over two weeks to arrive

It's been more than two weeks since I placed my order, and it still hasn't arrived!

1
Date of experience: Dec 05, 2025
Tox_Griimy48
Very positive experience, highly recommend

The shoes were purchased through a third party, which caused some communication issues. After sending a review and an email to the company, they were very helpful in offering a full refund. I'm grateful for their assistance and would certainly recommend them. Just be cautious about purchasing through that third party in the future. Thank you for resolving this satisfactorily.

5
Date of experience: Nov 30, 2025
Bettina
Poor customer service experience

I ordered boots and shoes for an event in October. I was aware of delivery issues and reached out, only to be told I'd have to wait for the order to be returned before any action could be taken. After numerous emails, I received a message suggesting I reorder with a 15% discount, but nothing about my previous payment. It's been over a month without any resolution or refund. This is not good customer service.

1
Date of experience: Nov 28, 2025
Customera drea
Fab shoes bargain price arrived very…

Fab shoes bargain price arrived very quickly

5
Date of experience: Nov 26, 2025
customer
excellent fitting comfortable sandals

excellent fitting comfortable sandals

5
Date of experience: Nov 26, 2025
022Paco22046
Gorgeous party shoes

Delivery was incredibly fast, and the shoes are of high quality. I'm really pleased with my purchase.

5
Date of experience: Nov 26, 2025
Raleigh
Excellent value, good quality, and prompt delivery

Great value and quality, plus the delivery was early.

5
Date of experience: Nov 26, 2025

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Business Details

  • Linzi is known for our on-trend seasonal style, as well as the classic staples for everyone, at amazing prices.

    Linzi has spent over 30 years designing, creating, and perfecting our shoes. Recently launching Swimwear and Bags, we have something for everyone for every occasion! Take a look our at website to view our new collections.

  • language https://www.linzi.com

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