Review Time
I upgraded to Cyberlink powerdirector 365 from using powerdirector 20 which old.... Sooo.. what's been happening in those years, because this program is so freezy and glitchy, and just really the updates that HAVE been implemented are quite minimal, and depends heavily on added AI features. Save your money.
I recently purchased a new Blu ray / MDisc burner, 100Gb capacity. It came with Cyberlink Power2Go (OEM) included. Normally when software is included with a peripheral, it is meant to work.
I was eager to try out the 100GB disks. Once I installed the software from what I remember last summer, it looked ok. I have since changed monitors and have a large screen high resolution now. When I open the software the fonts and menus are so small i cannot see them. It is nearly impossible to use!!
There are some work arounds, I tried them, such as Over-ride DPI (or something) and there are different combinations you can select when you right click on the program and select properties. These did absolutely nothing. I tried using a lower resolution and was prompted by the software "Power2Go will not function in this resoution and this DPI setting".
Apparently, someone thought it was a good idea to have some default settings built in that conflict or disobey the windows settings for fonts, and absolutely not workable way to change them. Windows has removed the option to individually control program font sizes, so this is not an option. Its all or nothing.
The wonders of technology and the advances that it brings!!
Using Windows magnifiier I was able to attept to setup a disk to write. The problem is I have 100GB Mdisc XL media and in the software it only allows me to burn blue ray disks (with a maximum 25GB). This is not what I paid for!!
The simple and easy fix to this was to open up my old copy of Ashampoo burning suite (FREE) which lets me burn any kind of disk I want. It is easy to use, intuitive and hassle free. Mischief managed.
My experience, and I have a lot of it, with software is OEM and commercial are usually pretty close in function. I am very glad I did not buy this, but at the same time it would be nice if it worked because in a way I did buy it.
Purchased the software on Amazon. Enter the product key to download and product key INVALID. Contacted the customer service at Cyberlink and they couldn't fix the problem / issue that is going on for DAYS. Therefore I sent it back. Very disappointed and unhappy with Cyberlink. Will go with someone else.
Purchased the software on Amazon. Enter the product key to download and product key INVALID. Contacted the customer service at Cyberlink and they couldn't fix the problem / issue that is going on for DAYS. Therefore I sent it back. Very disappointed and unhappy with Cyberlink. Will go with someone else.
I've been using cyberlibnk powerdirector for three years. The product is okay, but when it glitches and you need to contact support - THERE ARE NO EMAILS THEY MAKE AVAILABLE TO FIX THE BROKEN VIDEO MAKER so frustrating. The last glitch out I got a message from the software saying " ooh sorry something went wrong please send a report and we'll try to do better" type of thing. Sent it. That was three days agp and nothing. All contact emails are directed toward marketing and sales and goading you into buying another product. Useless
Just paid for the latest Power Director app. Totally frustrating, not user friendly and missing very useful features which were previously there. It has been a total waste of my time and money. Will not renew subscription. Very poor, do not use
As everyone else states, this company is maddening and unethical. Customer support ABSOLUTELY SUCKS AND IS USELESS! Products are sub-par given the technology today. Even after I cancelled my annual subscription, they charged me anyway and now, even though they tell me I qualify for a refund, they are doing anything and everything to make the refund process impossible. Every time they give me a hoop to jump through, I jump through it, but that only leads to another hoop. I still have not received acknowledgement of my refund .
Waste of Time again! All updates are confusing and their instructions are also confusing. I'm updating my review to help others not get fooled into purchasing a subscription here. PowerDirector and PhotoDirector are NOT beginner user friendly. I'm a year and a half in and have wasted so much time and money on this software.
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CyberLink Corp. is a world leader and pioneer in offereing advanced digital video and audio software applications to provide integrated solutions for the upcoming Digital Home and Next Generation DVDs.
