Review Time
Purchased few times. Those items I bought, quality not bad. But the measurement guide for some of the clothes didn’t work for me as my size could be in between two sizes which sometimes hard for me to judge when buy online, especially jacket or outerwear. For enquiry of return or request refund, you can reach out Liwisi Service to check with Evelyn who is very fast in her response.
I purchased several times on this website, overall good quality and shipped quick. The latest time, I would like to return one sweater, because the style different than I expected. I sent a return request by email. I got quick response and settlement. I appreciate the great solution and efficient response. What's a wonderful service.
I rated it 2 stars because they replied to my emails. The last person being Evelyn.But sad to say the product is sub-quality. The sewing isn't neat but has creases along the hemline . The crew collar isn't symmetrical too. How do you expect to wear such a badly made garment? And the price isn't cheap! Very disappointing.I'm waiting for the second item. I ordered at the same time but it was shipped differently. I hope the second piece which is even more expensive, is presentable. The fotos look fantastically great but in reality it is below par. It isn't any Japanese-made but from a sub- standard factory in China. This is misrepresentation of information. It is deception.They don't have ready stock in their shop. They do drop shipping and there's no way you could track for the items. You don't even know which shipping company they use. And all efforts to track were in vain.I hope to get a refund ! No matter what this will be the first and last time I will purchase from them.28/11/24REPLY TO ANNIE'S RESPONSEDear Annie,I've written an email today, with attached fotos to your company email. The order number is #L68162. I hope you'll look into this matter.Thank you.MsTan Lay Heong
I placed an order from Liwisi , expecting the price to be in CAD as there was no indication of USD pricing. After checkout, I discovered I was charged in USD, significantly increasing the total cost.The lack of transparency regarding currency has left me disappointed. I contacted the seller but did not receive a satisfactory resolution.
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