Review Time
I have been a regular customer and recently I received my new dress but the size is not right. I requested for exchange but Evelyn explained it's not cost effective logistically wise and offered me a discount. Glad it work out well for both parties. Quick response and quick refund. Good customer service.
Very good customer services from Evelyn and she is so detail and follow up so closed to my order, thrcproduct I received is in good hand feel and fit size is perfect to my size, tops, dress, and jacket are too good to me. Thankyou
I sent a review that the purchase didn’t fit and didn’t have information to return it timely. I asked to exchange for another item. I received a quick response from the customer rep., Evelyn who offered a solution that was thoughtful and customer oriented. I was very pleased. Thank you Evelyn for your professionalism and your excellent customer service. NTP
The quality was too poor! I requested to return but the Liwisi just let me consider about the shipping fees so expensive. However I don’t care about the shipping fee because the quality was really so bad! It was not Japan quality and more like Taobao! I think I will report it if the Liwisi reject my return.
The quality of the items I purchased exceeded my expectations, and I'm thoroughly satisfied with my experiences. I look forward to shopping again with Liwisi and will definitely recommend to my friends and family. Thanks for making my shopping experience so delightful!
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