Review Time
It was very quick and easy to book in and pay for the survey. The survey was booked in same week, and we had a copy of the report within another week (this with the Easter bank holiday inbetween). The report was very detailed and colour coded according to seriousness of matter. The follow up phone call was very helpful - Alex helped us understand in more depth the parts of the report that we wished to focus on.
It was very quick and easy to book in and pay for the survey. The survey was booked in same week, and we had a copy of the report within another week (this with the Easter bank holiday inbetween). The report was very detailed and colour coded according to seriousness of matter. The follow up phone call was very helpful - Alex helped us understand in more depth the parts of the report that we wished to focus on.
We just wanted to say how brilliant London & Kent Surveyors and Alex was – he was incredibly helpful on the phone with us and made what felt like a very overwhelming process as first-time buyers so much more manageable.From the moment we spoke after the survey, he was kind, patient, and genuinely took the time to listen to our concerns. He explained everything clearly and in a way that actually made sense, which we really appreciated, and went above and beyond to offer thoughtful advice rather than just the basics.What really stood out was how considerate and responsive he was - we never felt rushed, and it was clear he genuinely cared about helping us make the right decisions.London & Kent Surveyors were also fantastic overall. They managed to fit us in around a very tight timeline and worked flexibly with our schedule, which made a huge difference during a stressful period. The whole process felt smooth, professional, and really well handled.We’re so grateful for the support and wouldn’t hesitate to recommend Alex and the team to anyone, especially other first-time buyers.
They have a simple to use booking system and sent some free extra information prior to my survey. Once I got the report back I was impressed by how detailed it was, they included photo evidence of everything they raised or looked at. I was offered a follow up phone call to go through the survey, but as it was so detailed, I opted not to have this. Overall I am happy with the experience.
First time using London & Kent Surveyors and was extremely easy and no hassle. Excellent communication and a really great layed out website.We had David complete our survey and we were very pleased with his thorough report on the survey and even using a drone to look above the property! We had a follow up call to go through anything on the survey and he was extremely helpful going through it. Overall I would recommend and would use again.
I recently instructed a Level 3 survey and was really happy with the service provided. The report itself was thorough, clearly written, and very easy to understand, with a level of detail that was incredibly helpful.What really stood out was the support after the survey was completed. I spoke directly with Alex, who took the time to walk me through the findings and offered practical next-step recommendations that were genuinely valuable.He was approachable, knowledgeable, and gave us real peace of mind during what can be a stressful process. I would highly recommend this service to anyone buying a property.
Really impressed with the service received on a residential property we were purchasing. Smooth process, easy to book and track process. Survey was booked within a few weeks and the report was available less than a week later on the date they committed to. Survey was very thorough with many photos and a follow up call after was really useful to ask any follow up questions and so we were comfortable with the the report. Overall really satisfied and would use this surveyor again.
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London & Kent Surveyors are a family-run business with a team of experienced, qualified and insured surveyors. We are proud members of the Royal Institution of Chartered Surveyors (RICS) and have been providing built environment services in London and Kent for over 10 years.
Our highly trained team specialise in residential surveying and are here to provide you with the professional advice and services you need. We take pride in delivering accurate and reliable reports so you can make the best decisions for your property.
As a company, we believe it is our responsibility to give back to our community, and that is why we are committed to donating 1% of our fees to Centrepoint, a charity that provides support to young people who are experiencing homelessness.See more
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