Review Time
Hello. I designed a logo but wasn't sure I was ready to finalize and purchase it until yesterday. Last evening and this morning when I try to access the website, I get a message saying the site is down and to check back soon. I can't access my designed log and am ready to purchase it! Because the site is down, I can't get a customer service phone number and have no way of knowing if/when I'll have access to my logo. Frustrating to say the least.
Be careful on this site. I ordered multiple sets of business cards. They reset what was already in my shopping cart with no proof. The order does not show what was ordered in history just cards. Customer service, was terrible with no resolution except to again charge me for MORE cards. DONT use this company
Logo Maker was great. After designing and ordering my cards, a question came up asking if I want to create my business officially. I realized then I left out ",LLC"I in my business name. I reached out to Customer Dervice and they immediately credited my acvount the cost of my order so that I could cancel that order, update the card, then reorder. I did so immediately, and effortlessly. I received my cards within 1 week and very happy with the quality.. Note to self next time, use margin tool. What looked even on creation wasnt exactly aligned to the left margin, but no biggie...Thank you Logo Maker
UPDATE - after much back and forth and this honest review, they refunded me for the shirts that I purchased that were never made. Updating to two stars since they refunded me. But, I still did not receive the product I ordered. Original Review: This company is a scam! DO NOT order from them. I ordered two t-shirts for $55 in May. Lead time was long, 6-13 weeks. So, I was patient - wasn't in a hurry. I tracked my order regularly. It said "in production". It still says "in production" today, with no ETA. I reached out to logomaker and they responded that they do not take claims after 60 days and would not give me a refund. But, would offer a 15% discount on a new order. I was furious and reached back out. They said they will send my refund request to a supervisor. If I don't receive a refund this week, I will be reporting the company to authorities as fraudulent. If I do, I will update this review.
If i could give this company zero stars I would. Please beware before ordering from this company. They charge alot of money for their products and they mess up on them and refuse to give a refund. They told us thats how we ordered it when it wasn't how we ordered it. Then they tried to give us a 25% off for another order. This company does NOT do refunds for any reason even if its on them and they will also NOT replace the product they messed up on. DO NOT ORDER FROM THEM!!! They only want your money and they do not care about the quality of your product!
Claim your business profile now and gain access to all features and respond to customer reviews.
Logomaker got its start as a side project for an online design company. In the past few years our design team has created thousands of amazing logo templates to help small business customers around the world create professional logos. We're the #1 logo maker online -- see why.
luxe-cosmetics.us
cbdmovers.co.nz
itsworthmore.com
blanbutton.com
reverserecruitingagency.com
nordicsaga.com
koalacloth-au.com
rcpeptides.com
grandtimepiece.co.za
empresspackaging.com
