Review Time
I’ve done a lot of business through logomaker and never had a problem. I finally purchased a website and even got upgrades and it’s been down for over 2 weeks and I haven’t gotten a response...well 1 email stating they couldn’t access my account. I spent hours building my website which was fun and easy to do however all for nothing.
Was searching for a FREE logo maker and found this site.. Thinking it was FREE I spent ages making 1 for my self.. It turns out once you sign up and save your logo IT'S NOT FREE.. Logo Maker | Make a Free Logo | LogoMaker.comYou have to buy a service from them... If there is 1 thing that really makes me mad is false advertising
Well I should have checked some of these review before trying this site for my logo and business cards. First the design of the card was very slow and glitchy, but I was finally happy with the end product after multiple attempts in the creation phase. That happiness faded quickly once I attempted to contract "customer service". I noticed an error (my fault for not checking thoroughly) on my email address for the business cards. It was using my personal email and not my business email. I immediately sent an email to hold the order and tried 3 times to call the support number. The support number did not let me leave a message or offer any assistance, it simply ended the call. When the customer care specialist did contact me, 2 days later, he offered no assist. He did post the logomix terms, but said the order was already processed. Interestingly enough the website indicated is was in processing but not completed. So basically LogoMaker.com would rather accept one order from an unhappy customer vs. multiple orders from a happy customer! Advice if you have already paid, CHECK YOUR WORK. If you have not paid yet.... RUN!
It been months ago I have signed up with this company ordering logos and the experience was bad, bad because when you encounter any difficulties, no one is there to help either over the phone or email. I thought I was wrong that is why.Two weeks ago, I have signed up again for website and G suite, unfortunately this time is even more worse. The phone number they have on the website is only sometimes answered by someone who always said he can not fix or help with anything. Since two weeks, I have been trying to get help fixing my website and G suite but I can not and there is no one to fix these but they do charge my account for payment. This is worse and headache.
I bought a logo from them and the next day I saw the same logo with a different name on a website. My guess is that they sell the same logos/templates over and over again and for £47! For £50 you get an unique logo design from a professional. Also the logo has some weird lines around it that can’t be edited in their editor so I will probably need to pay someone to sort this out for me. I contacted them to ask if they can fix the lines or to give me a refund because they sold it to multiple people and no response for 4 days ! I will contact my bank to claim for fraud and get my money back ! Save yourself of trouble and use another company or make sure you edit the template as much as you can to make it somehow unique.
Not at all Happy, I did not get the PDF files and the JPeg, PNG, EPS, SVG files are not crisp. They are all unusable. Never like dealing with absentee companies; I'm done.Wynter stepped up and help fix something that should have not been sent to me. I'm dealing with the same kind of crap with two other companies and I'm holding their feet to the fire.
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Logomaker got its start as a side project for an online design company. In the past few years our design team has created thousands of amazing logo templates to help small business customers around the world create professional logos. We're the #1 logo maker online -- see why.
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