londonluggage.co.uk

4.9
4.9 Based on 860 reviews

London Luggage are London's biggest independent retailer of designer hand, cabin and suitcase luggage for men and women, and leading UK Luggage retailers....

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Average Rating

4.9

/
5

860 Reviews

5 Star
93%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
2%

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Review Time

Wilf R.
Great service and delivery

Great service and delivery. Couldn’t be happier!

5
Date of experience: Aug 20, 2023
Jayda
Terrible customer services.... avoid

I ordered my Samsonite cabin luggage,this came with a free luggage tag. The luggage tag was missing from my parcel. I emailed The London Luggage Co straight away no one has bothered to acknowledge my email. I should have ordered from John Lewis or Amazon. I will never use this company again, shocking customer service.

1
Date of experience: Aug 20, 2023
Emil Cooper
Nice luggage

Nice luggage, great service, thank you - just what I wanted and could not buy locally

5
Date of experience: Aug 20, 2023
Paula Greene
Very good quality and quick delivery

5
Date of experience: Aug 20, 2023
Excellent quality

Excellent quality, rapid turn around…had initials put on which just made it look the biz! Brilliant

5
Date of experience: Aug 20, 2023
DragonAlpha56
Incredible service

Delivery was so quick, team were so responsive answering questions and had great technical knowledge of the product for setup. Would absolutely order again and highly recommend

5
Date of experience: Aug 20, 2023
Rathbone Harris
Good price but slow to arrive and flimsy packaging

Good price. Not very securely packaged, and delivered by DPD which meant they didn’t actually turn up till the day after it was scheduled

3
Date of experience: Aug 20, 2023
Toddy Anderson
Excellent quality speedy delivery and…

Excellent quality-speedy delivery and great service

5
Date of experience: Aug 20, 2023
Nika Collins
Delivered on time and well.

5
Date of experience: Aug 20, 2023
Trudy Wilson
Hassle free return

I needed to return an item because although excellent, it wasn't quite what I needed right now. The firm was really easy to deal with and the return was pretty hassle free.

5
Date of experience: Aug 20, 2023

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