Review Time
I've been a user for a long time and have only managed to win about £200 at most. Over the past month and a half, I couldn't even get past £10 on a bonus. The reviews here accurately reflect how poor this service is. I will be closing my account. It's just take, take, take—absolutely appalling.
I made a deposit 4 days ago, but the transaction failed despite being cleared from my bank. I contacted customer service, who told me to be patient. After 24 hours, I followed up and was informed it had been escalated. When I asked for a timeframe, I received no clear answer. I emailed for further clarification and got no response! The customer service is dreadful! They take ages to reply, and if you don't respond quickly, they close the chat. I’m done chasing my money and will be filing a complaint. Stay away!
Do not engage with this website or any associated casinos. The games frequently malfunction and seem to have an extremely low return-to-player ratio. I've experienced countless dead spins, and even when I hit a bonus, it yields nothing. I’ve had 47 bonuses across different games with zero wins. The deposit limits are suspiciously low, clearly to ensure they profit off many users. It’s rigged, and you won’t win, especially with bonuses that never pay out. This is a corrupt operation; I advise everyone to steer clear.
I rejoined this site last week and it's the same old story. I often get logged out mid-game, which feels very suspicious. I also noticed the bonus icons glitching as they were about to land. They have another site with the same layout and bot chat, and the only way I can reach someone is through social media.
Many have pointed out the issues with this service. The system seems to kick you out every few minutes, whether you’re playing or chatting. Withdrawals are delayed until late at night, and they refuse to process them promptly. They misuse legal clauses to withhold winnings, which only increases the temptation to keep gambling. This is malpractice that should be investigated. Agents are also working for multiple sites, so be cautious.
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We believe your online gambling experience should be exciting, challenging, and most of all, rewarding.
At Lord Ping, the ‘pings’ keep coming, and your bonuses keep building.
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