Review Time
So… the UK FCDO advised against all essential Travel to Cuba on the evening of Thursday the 12th of February.
Our holiday had to cost over £10,000, and I was extremely worried wondering if I would ever see any of my money again.
However, A huge thanks to Laura at Love Cuba, Who was calm, reassuring, and most helpful.
Today the 16th of February she confirmed that we would have a full refund within 28 days.
I was dreading months of arguments, excuses and having to go to ABTA or through the courts to get my refund.
This company has certainly showed its metal by being so decent. Such a rarity nowadays. We will certainly be back to make another booking once the restrictions are lifted.
Come on, folks … Let’s unite and help the people of Cuba, and prove to Trump that he can’t bully the entire world!!!
So… the UK FCDO advised against all essential Travel to Cuba on the evening of Thursday the 12th of February. Our holiday had to cost over £10,000, and I was extremely worried wondering if I would ever see any of my money again. However, A huge thanks to Laura at Love Cuba, Who was calm, reassuring, and most helpful. Today the 16th of February she confirmed that we would have a full refund within 28 days. I was dreading months of arguments, excuses and having to go to ABTA or through the courts to get my refund. This company has certainly showed its metal by being so decent. Such a rarity nowadays. We will certainly be back to make another booking once the restrictions are lifted. Come on, folks … Let’s unite and help the people of Cuba, and prove to Trump that he can’t bully the entire world!!!
I have been trying to get back to cayo coco since 2020 after the covid period. My wife and I have been 6 times before and we love it there. I found Love Cuba on line and sent a enquiry. They replied and have been very helpful. They found me a holiday and I have booked to go. Laura was great and I would recommend getting in touch with them if you are wanting to go back to cayo coco in the future.
We booked a holiday with Laura Thomas, who was amazing, it took several weeks to get the perfect package to Cuba. We were informed due to a factor which they could not control yesterday, our holiday was cancelled, due to Air Transat cancelling all flights to cuba for the next several weeks due to the embargo of fuel to the country, thanks to an complete IDIOT.Laura spent hours trying to find us another deal, and spent countless calls and emails to me, and i the end between us we found another holiday at very short notice.Another operator were cheaper than Love Cuba, but Laura was able to match the price, and ONLY BECAUSE of Laura's amazing service we were never going to book with anyone else, as she had work so hard trying to get a resolution and a very happy customer. If only all companys were a customer focused as these guys, we would all be very lucky
Shyama was excellent to deal with. I was typically busy/distracted when making the initial enquiry, but Shyama was quick to understand my budget, needs and to make very clear suggestions. All follow-up info/emails were clear and concise and I felt supported throughout the whole process. 10/10 would recommend.
Claim your business profile now and gain access to all features and respond to customer reviews.
axpresstravel.com
eb1aexperts.com
alpinbus.com
kykagroup.com
taibahtravels.com
smarthost.co.uk
yesyoudeserve.tours
resortus.com
nycstatelimo.com
holihouse.gr
