smarthost.co.uk

4.8
4.8 Based on 511 reviews

...

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Average Rating

4.8

/
5

511 Reviews

5 Star
87%
4 Star
8%
3 Star
2%
2 Star
0%
1 Star
3%

All Reviews

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Review Time

Percy Johnson
An Ideal Stay with Exceptional Service!

The location was fantastic! The host was incredibly courteous and attentive to our requirements. Although a few rooms were on the smaller side, the beds were quite comfortable. I would definitely recommend this place! :)

5
Date of experience: Jan 07, 2026
Angela
A wonderful stay at this apartment!

We had a delightful experience at this flat. The apartment was clean, well-kept, and cozy, perfectly meeting our needs for a family visit. Everything matched the listing description, and we found the environment inviting and easy to settle into. Check-in was simple with clear instructions given beforehand, making our late arrival hassle-free. Communication with the representative was outstanding throughout — they were responsive, organized, and proactive, which instilled confidence before and during our stay. The location suited us well, and the property felt safe and peaceful. Overall, it was a smooth and comfortable experience, and we would gladly return in the future. Thank you for the excellent hospitality.

5
Date of experience: Jan 05, 2026
Cuthbert Harris
Ideal Stay for My Race Visit

I visited the area for a race and this location was just right. It provided all the essentials I needed. The support team was very attentive and even allowed me an early check-in, which I greatly appreciated since I arrived in the morning. The instructions were straightforward and the apartment matched the photos perfectly. Overall, it was a fantastic experience and I highly recommend it!

5
Date of experience: Dec 17, 2025
Tony
Wonderful Stay in London!

We recently enjoyed a stay in London, and the apartment was perfectly situated. It offered parking and was just a short bus ride or walk to the tube for easy access to central London, making it convenient for visits to the O2 and other attractions in the east end. The apartment was clean, comfortable, and everything functioned well, including the reliable WiFi. Plus, the room featured a spacious balcony/terrace that was delightful. There were no issues at all, and communication was excellent. Thank you to the team!

5
Date of experience: Dec 15, 2025
milanac10056
Incredible home and fantastic host. Flawless experience.

Incredible home and fantastic host. No issues at all. The representative was incredibly quick to respond to our inquiries through the app. The beds were cozy, and the bathrooms were excellent. 10/10!!

5
Date of experience: Dec 15, 2025
Reuben C.
An incredible stay from start to finish!

My stay was absolutely fantastic! Everything from the check-in process to the checkout was seamless, and the apartment was immaculate, inviting, and even exceeded my expectations. The host and support team were exceptionally friendly and attentive — they made my trip feel effortless. The only minor issue was figuring out how to operate the heater, but once I reached out, they assisted immediately, and everything was perfect after that. I absolutely loved my experience here and would definitely return. I highly recommend this place!

5
Date of experience: Dec 07, 2025
Patenzo61
Excellent accommodation

Excellent accommodation. Everything was in good order. Very good information on what to expect and how to operate the equipment.

5
Date of experience: Dec 04, 2025
Glynis
My stay was absolutely wonderful

My stay was absolutely wonderful! Everything from check-in to checkout was incredibly smooth, and the apartment was spotless, cozy, and even better than I had anticipated. The host and support team were extremely friendly and responsive — they truly made my trip feel effortless. The only minor issue was figuring out how to turn on the heater, but once I asked, they helped right away, and everything was perfect after that. I genuinely loved my time here and would definitely stay again. Highly recommend!

5
Date of experience: Dec 01, 2025
Leamon B.
Not bad once you get the hang of it

I started to get familiar with the program after 5 weeks of use. It’s not easy to find what you need. It could definitely be made easier for users.

4
Date of experience: Dec 01, 2025
Ellen S.
Good experience at a property

I had a good experience staying at a property managed by the service. My host was very helpful.

5
Date of experience: Nov 30, 2025

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