Review Time
If I could give 0 stars I would. I bought a single bed last summer for my spare room. My 2 year old son then moved into the room in January and the bed snapped in half when I sat on it. I'm not obese or over weight may I add. I contacted love furniture to try sort it and I was fobbed off or ignored for over a week. So I replaced the bed. They then said they would replace the broken parts of the bed. They still haven't sent them to me even though they said they would.
Recliner sofas ordered for holiday home, issues reported 9 months later (house empty & sofas unused for 6 months) , taken back for repair, came back worse, now saying out of warranty! Terrible customer service, they don't ring back when they say they will, close WhatsApp chat if you don't reply quick enough for them, last comment from them is 'one moment' - that was dec 7, still.waiting for their reply!!!!
Dining table chairsGood quality sturdy chairs, very happy with them. Maurice was a pleasure to deal with, professional and very patient, willing to answer as many questions. Got the chairs in good time. Justin delivered the chairs again extremely helpful and a pleasure to deal with. Would definitely shop again with love furniture.
Gave 1 star as can't review without it. APPALLING service from this company. Ordered small double bed frame August 29th. It arrived in good time (only good comment I can make) so I dismantled my other one to make room for the new 1 only to realise I had part's for 2 different bed's plus NO legs,assembly screws or instructions. It has taken me till today 5th December to get my money refunded that's after I opened a Charge Back with my bank. Endless emails,texts and phonecalls amounted to a load of time wasting and stone-walling on their end with nothing but empty assurances and lies that the missing parts were on the way etc etc.They became interested once they received notice of my dispute. 3 months I have spent sleeping on a mattress on the floor but that was my mistake. NEVER AGAIN !!!
Two stars just because I had a great experience with them before around 2 years ago. This time ordered an arm chair and waited for nearly 3 weeks for them to tell me I will receive it by the end of 2024. Yes you reading right 2024 😂, they asked if I would like to wait, what a chokers. As well same chair’s showing available to purchase, but they don’t really have it in stock. So 20 day’s delivery turned into 1 year really fast :)) ordered same item from wayfair, confirmed coming Friday.
What a lame excuse for flat pack furniture please stear clear of these cowboys the furniture they supply it's absolutely shocking and crumbled apart like wheetabix. They also don't even supply instructions I had to go online and ask for a pdf to put it together.......
1 star is too high!! I ordered a wardrobe for my sons bedroom in early September. When it arrived over 2 weeks later despite being ‘ in stock’, it was faulty which we could not have known before we opened it & attempted to build it. It is of extremely poor quality & lies in my son’s bedroom completely unusable. Love furniture, despite a weekly email to ask about returning this & a refund, have refused to allow this as it is not in the packaging !! Be careful - they might try to sell you one that has been returned by another unsuspecting customer like me. I tried to support an Irish company by purchasing this item & now I am out of pocket & my son still has no wardrobe. Very poor product. Even worse response .Will be taking my case further & will never purchase from these cowboys again,
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Love Furniture is One of Ireland's Leading Furniture stores Completely Online. We are bringing Fabulous Furniture at Cheap Prices to all our Customers around Ireland. We have Mattresses, Beds, Furniture, and Sofas at great prices. Plus we offer FREE delivery across Ireland, a 14-day money-back guarantee, and support until 11 pm. Just visit our website at https://www.lovefurniture.ie/See more
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