Review Time
Ordered a kingsize bed. From the beginning the bed was not assembled correctly. There have been 4 further sets of technicians out to attempt to fix the various things wrong with it. After 4 attempts I asked for a replacement and they have refused to do so, Absolutely horrifying customer service from those in store. The technicians however are brilliant. Issue still not fixed and the.bed remains bowed etc.
Worst experience in my life, i was waiting 4 months and even after that i didnt get my item. I start calling every two weeks after couple months of silence and they was keep giving me diferent date when item will be delivered. When i ask for my money back, they asking to wait one more week or two. I was trying to get refund for about month, once i mention consume right they agree give my money back just asked wait another week. Ofcourse nothing hapened in that week when i ring again they said it will be in 4 weeks time, when i asking is there item at all started to make, they have no info about it. Finaly after 4 months i was able get my money back. Customer service is horrible, just telling random dates and not woried at all about anything.
Brought a desk and headboard back on the 19th December.Desk arrived, but no headboard, not in stock will be delivered separately.Desk very flimsy, holes not where they should be as per instructions (had to drill them myself), it's very cheaply made, had to buy extra supports as the ones supplied were too small to be of any use.Head board arrived 2 months later in February. Went to put it together, no screws, no instructions. Asked for screws to be posted (they're 4 screws, small, fit in an envelope). They arranged delivery of screws, said date and time ok. Waited in over an hour for delivery (late for school run), nothing. Contacted them, oh sorry couldn't deliver today.Waited another 2 weeks, an envelope shoved through the letter with 2 screws, when it's meant to be 4.Went to fit them anyway, they're too big.Request that they pick up the headboard at this stage and refund me and I've head enough (now 3 months on from ordering) and they keep coming back with were sorry, did you get instructions (no I did not). Joke of a company.
Haven't received the order and already appalling service. Ordered on 16th of February. Received no updates until I went through several channels to get in contact. That was a week ago . I was told my order was "ready for delivery" and "won't take so much time" . When I asked more I got no answer. Currently trying to get more answers a week after that and nothing. Absolutely disgraceful
I would give zero stars if that was an option. The biggest shower of gangsters I ever dealt with, avoid at all costs. I was lied to on numerous occasions about the status of my order, I was sent emails meant for other people. I eventually demanded a refund when my order failed to arrive after 5 weeks.
Really poor. Constantly chasing my order as no real communication from the company to me after ordering & paying, repeatedly lied to about when it would be delivered when I contacted them by phone & email. When finally delivered, there was one man working the lorry. These items are incredibly heavy for one person so no wonder mine was delivered with a broken mirror on the door of the sliding wardrobe. I have been chasing up for my replacement door now for a few weeks by email & phone & continuously fobbed off & lied to about when it will be delivered. Really bad customer service & very disingenuous staff. At this stage all I want is my money refunded. My advice would be to definitely avoid this company at all costs.
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Love Furniture is One of Ireland's Leading Furniture stores Completely Online. We are bringing Fabulous Furniture at Cheap Prices to all our Customers around Ireland. We have Mattresses, Beds, Furniture, and Sofas at great prices. Plus we offer FREE delivery across Ireland, a 14-day money-back guarantee, and support until 11 pm. Just visit our website at https://www.lovefurniture.ie/See more
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