Review Time
Had to purchse the "high-end" product twice. They sent it to the wrong address the first time and would not help me out what so ever. Really cold, inhuman customer support when I really needed was a little empathy. Rude, lacks understanding of real world situations and causes uncomfortable experiences. How embarrassing they made me feel. Force to order the product the 2nd time, it is very very clear it is the most expensive over priced, under performing, disappointment that I've ever experienced, and trust me when I say I have tried them all. All the "high-end" to the very cheap. This is not worth 1/3rd of the price and that's just the honest truth. You will very likely feel the same way given how bad it is. Either way if you do go with it I really hope your Lovehoney.com experience is better than mine. I would not recommended this store to anyone. There is no reason to shop here. Overpriced, end inhumane.
Lovehoney has one of the poorest customer service teams I've dealt with for a long time. The staff don't read your email. They reply with repeat questions which could have been answered had they read the complaint. Instead you have to repeat yourself several times and go round in circles with copy paste responses. They fail to acknowledge their faults and failure that's if you get a response. Also product reviews are manipulated. I posted a review after buying the same product twice and both were faulty. The review was removed because it longevity or quality doesn't contribute to their review process. Only the pleasure performance. Well the product is no good if the thing doesn't work. I certainly wouldn't order a product if it broke very quickly. No refunds only vouchers which considering the product is faulty is extremely poor. LH I have already tried getting in touch but your service is useless! Also no denying your fake reviews...
I have bought many excellent products from Love honey and greatly appreciate both the quality and variety of both toys for women and men and lingerie too! Most recently I had the best ever most exceptional customer service. I buy many things online and almost never write reviews. I have the highest praise for Love honey!
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