lucasross.co.uk

I’ve worked with Lucas Ross during a pretty challenging period, and overall, the experience has been

I’ve worked with Lucas Ross during a pretty challenging period, and overall, the experience has been a good one.

There were some early issues, but they were process-related rather than anything personal. Once things had settled, the support and guidance became much clearer and more consistent.

Mark Reece, in particular, has been excellent throughout. He’s been understanding of the situation, easy to deal with, and pragmatic in his advice, which is exactly what you need when you’re navigating something like this.

At each stage, I’ve felt supported and well-advised, with a focus on moving things forward rather than getting stuck in the details.

Not an easy situation to go through, but having the right people around you makes a big difference. I’d recommend them to anyone going through something similar.

Date of experience: Apr 17, 2026

I received prompt, detailed and very helpful advice

Date of experience: Apr 15, 2026

Professional, approachable and human in a difficult process

My experience with Lucas Ross has been wholly positive and, having read a number of Trustpilot reviews linked to EBLN, I struggle to recognise the service described from my own dealings with them. From the outset, the staff were professional, accessible and empathetic. In particular, Lucas Ross themselves were approachable and took time to acknowledge the human side of liquidation — something that was overlooked when originally speaking with other licensed and regulated firms. Questions were welcomed, explanations were clear, and I never felt dismissed or treated as an inconvenience. Because of the nature of some of the EBLN‑related reviews, I raised those concerns directly and sought clarity on the context behind them. I was signposted to the publicly available progress reports, which — when read in full — clearly address many of the issues being raised online, including matters that are subject to regulatory and criminal scrutiny.Based on my direct experience, I found Lucas Ross to be transparent, and I was dealt with professionally and humanely.

Date of experience: Apr 10, 2026

Support during a challenging period

I’ve worked with Lucas Ross during a pretty challenging period, and overall, the experience has been a good one.There were some early issues, but they were process-related rather than anything personal. Once things had settled, the support and guidance became much clearer and more consistent.Mark Reece, in particular, has been excellent throughout. He’s been understanding of the situation, easy to deal with, and pragmatic in his advice, which is exactly what you need when you’re navigating something like this.At each stage, I’ve felt supported and well-advised, with a focus on moving things forward rather than getting stuck in the details.Not an easy situation to go through, but having the right people around you makes a big difference. I’d recommend them to anyone going through something similar.

Date of experience: Mar 31, 2026

Thank you

I am a trustee of a charity and needed help with our current predicament. They were so helpful, incredibly knowledgeable and made me feel at ease. I was able to take their concise summary to the board and engage their services

Date of experience: Mar 02, 2026

Wanting to do the right thing

Wanting to do the right thing, and being able to do so are often far apart on achievability especially if the road map is unclear. Lucas Ross gave clarity, and support through an incredibly difficult time when putting a charity into administration and liquidation. The Lucas Ross 'team' were always approachable, available and gave clarity around the process and steps that needed to be taken to instigate, undertake and then formalise the process. At no time did they give the impression that my questions were irrelevant and were able to provide a degree of certainty in what was an incredibly difficult and challenging time.

Date of experience: Jan 03, 2026

Extreme Disappointed

Extreme Disappointed. The organisation I used to work for used Lucas Ross as their insolvency practitioners at some point last year.I sent several emails asking for help and seeking clarification as to why my colleague and I did not receive the amount stated on our B1 documents, while all of our other colleagues received the correct amount.When the practitioner eventually responded, he provided some information and stated that he would get back to me after checking whether there were any errors in my original submission. Unfortunately, he never did. Despite repeatedly emailing him and then another member of staff, I received no further response regarding my query.I am extremely disappointed with how this was handled, particularly the lack of support and communication from this organisation.If you’re looking for a company that does things half‑heartedly and fails to follow up, this is the one for you.

Date of experience: Dec 18, 2025

EBLN

I am one of the many creditors of EBLN who have so far trusted Lucas Ross to facilitate the early completion of their investigation of the above company .instead it appears that Lucas Ross are more likely to be looking after their own management than assuming any responsibility to report any progress on our behalf.Can we look forward to some progress in the near future ? /

Date of experience: Mar 14, 2023

Lucas Ross Performance

It is impossible not to agree with the content of all of the posts written on this company. I like many invested in EBLN the insolvency of which Lucas Ross is supposedly handling. Like others our experience of the company is poor to say the least with mails being completely ignored. How they could have agreed and accepted the behavior's shown by EBLN Director Beverley Ryan in the initial creditors meeting beggars belief. The introduction of unlisted creditors following the submission of the so called Statement of Truth particularly as most were Ryan family members along with a single substantial investor who has now seemingly disappeared raises the question of authenticity. All never once questioned by Lucas Ross. It would certainly appear that the drive to appoint this company may well have been colored by their own admission of their lack of experience with companies the likes of EBLN.

Date of experience: Feb 15, 2023

Kept in the dark.

Lucas Ross have been dealing with the liquidation of an investment company of which I was a client and now a creditor. They were appointed in February 2022 but I have not received a single update or reply from emails. I have recently discovered that they are three months overdue in filing their accounts and there is currently an ‘Active proposal to strike off’ against Lucas Ross at companies house. This does not inspire confidence in a company supposedly responsible for investigating the financial affairs of others.

Date of experience: Dec 06, 2022