lucentlosangeles.com

4.6
4.6 Based on 41 reviews

...

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Average Rating

4.6

/
5

41 Reviews

5 Star
91%
4 Star
0%
3 Star
0%
2 Star
2%
1 Star
7%

All Reviews

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Review Time

Kenneth Waters
These are first pair of lucent I have owned received three days 2/6/26 and loving them. Everybody wh

These are first pair of lucent I have owned received three days 2/6/26 and loving them. Everybody whom have seen complement about them. First I every 350. For shoe but will worth it. I brought the Tactical boot Black. Love it.

5
Date of experience: Feb 09, 2026
Arnold Smith
Exceptional craftsmanship and prompt delivery

The product quality is impressive; the boots are expertly crafted and visually appealing. They even arrived ahead of schedule, showcasing excellent service. I highly recommend this company to anyone in search of quality footwear.

5
Date of experience: Jan 15, 2026
Leopold Walker
Exceptional Quality and Design!

I recently acquired a platform from a well-known brand, and it’s a perfect score for me. The quality is outstanding, featuring natural leather. At this price, the value is remarkable. Additionally, the design is much more appealing compared to others in the market. I would certainly opt for this brand again over others.

5
Date of experience: Jan 14, 2026
Jeffery F.
Outstanding boots with great quality!

I ordered the boots from the site, and the quality is remarkable. They arrived within five days. I've tried various brands, and this one clearly excels in craftsmanship and comfort. I will definitely buy from them again and hope they expand their boot collection soon; I would love to see more styles and colors!

5
Date of experience: Jan 09, 2026
Abraham Cook
Terrible customer support

Terrible customer support. I ordered a jacket, boots, and a sweater. I requested a return label immediately after receiving them and trying them on at home. The boots were uncomfortable, and the jacket didn't fit well. I reached out right away, and the response I received was from a representative who seemed to struggle with English. They asked for pictures of the items, which was unusual but I complied. Most importantly, they stated they couldn't create a return label for the boots. It seems they lack confidence in their products. This issue should be escalated to higher management for proper handling.

1
Date of experience: Jan 09, 2026
dam2211
Grateful for the outstanding customer service

I am grateful for the outstanding and prompt assistance I received. A representative personally managed my order and ensured that everything went smoothly. Thanks to this support, I feel more confident in the brand. I will definitely return for more products in the future. Such excellent service truly makes a difference!

5
Date of experience: Jan 09, 2026
MrSkipitHD_YT
The shoes are fantastic!

5
Date of experience: Jan 09, 2026
ItzEntity90
Leather soles - once you try, you won't go back!

The website is very user-friendly. My order shipped promptly, and the packaging was impressive. The boots arrived in a lovely box, and they were nicely wrapped inside. Each boot comes in a quality cloth bag for protection. I researched extensively for a Chelsea-style boot with a zipper and all-leather soles, which is hard to find even in high-end shoe stores. I was thrilled to discover this brand with all-leather soles and couldn't wait to gift them. We chose the model with the zipper, but I also considered another style without it. My partner loves them, particularly because of the all-leather sole!

5
Date of experience: Jan 07, 2026
Edison Bell
Excellent from start to finish

The experience from ordering to shipping and the product itself was exceptional. I believe I will now purchase all my shoes from this brand.

5
Date of experience: Jan 07, 2026
Branden T.
Fantastic return experience

The representative was amazing throughout my return process. I accidentally ordered the wrong size, but they facilitated the exchange professionally and efficiently. They not only corrected their own mistakes but also ensured mine was resolved. Kudos to the team for a wonderful experience!

5
Date of experience: Jan 07, 2026

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