Review Time
More Games thin I could imagine and verity its all there and when I had a problem or question they wrote me right back all around great choice if your gonna play online thanks luckyrush and y'all's team
Luckyrush.io is in my top 3 favorite sites to play on. They’ve got a great selection of games and their RTP% is top notch. I’ve won over a handful amount of times on this site and the redemptions are fast and simple too. Definitely recommend to my fellow sweepstakes peers!
My go to and favorite! If you like Golden Dragon, Fire Kirin, those platforms, this is a one stop shop! Customer Service is lightening fast in the chat! Easy to load and withdraw. Site is one of a kind. Redemptions are almost instant, no more than a couple hours. Check them out!
I love playing on luckyrush I literally spend a couple hundred a day but lately every time I try to redeem there is “some kind of problem” every time lately! It’s getting out of control!
They no longer offer “push to card” they ONLY offer “push to bank” which takes 1-3 days which we all know means 3days most the time! But now not only is there that problem I’ve been messaging customer service literally all day long prob since 9am this morning here it is 12:39 am so over 12 hours and I have gotten the same exact response for every single question u ask they just reword it. It’s crazy! The responses are the following “we will get back with you once we hear back from our finance team” rest assured you will get your redemptions” “please and thank you for your patience and understanding “ etc. blah blah blah
But here is my main problem which is why I’m posting this review…
They told me that they had done everything from their side so I’m just waiting so I messaged my bank which led to a 20min phone call with them telling me if they had sent the money then they would be able to see the pending deposit from the their (the banks) side. I wouldn’t be able to see it in balance yet but they would be able to see it from their side as a pending deposit but they didn’t see anything from them so I message lucky rush back and had a few message back and forth so I asked for a confirmation receipt like my bank told me to get if they had already sent the money and then to call my bank with it so finally after I believe 4hours of waiting for the receipt I finally messaged them again about the receipt I had been waiting on and they finally sent me a picture of a “confirmation receipt” which on the receipt it clearly state “sent to recipient” (which recipient would be me) 2/20/2025 at 2:35 so I called my bank and was now mad at my bank for making me look stupid because they had told me lucky rush hadn’t sent no money so on but they had now sent me a confirmation receipt blah blah blah but my bank was adamant they have not got anything from them so multiple messages back and forth with luckyrush they now are saying they haven’t sent the money to my bank that they are waiting on their bank to process it. So your telling me that you not only lied to me all day prior to that moment saying yall had sent it to my bank and had done everything yall needed to do from y’all’s side, you also sent me a fake confirmation receipt??? Now that’s where I draw the line!!! That is complete bullcrap and NOT COOL AT ALL!!!
You can’t lie to a customer and then also on top of that send them a fake confirmation receipt!!!
Sorry for the long review but this is complete bullcrap and fraud!!!
I've been playing with lucky rush for a few months now and when I started I loved playing the games hit and it was fast cash outs but now it put in for a cashout yesterday at 3:26p. And it is the following afternoon at 1:10pm and they have still not cashed me out. I'm pretty sure they are just being petty because I said something to them about taking so long to cash me out when normally it's done in a few hours first they told me it'd already been cashed out 1st lie the. They said there finance team had to check on it there's nothing to check on I paid them my money I played I won now it's time for me to get my money they don't have to wait for their money but they just want to play with you about yours so play with them at your own risk
In response to your comment I'm still waiting to be redeemed since day before yesterday and nothing has changed my card is still the same everything is the same. I will say that they have stayed in touch with me through the whole thing.
Several things are wrong at this casino. The first, mostly annoying thing is that you can’t buy coins if you have over 50 SC but can’t redeem them if you have under 100. This creates a “dead zone” where you either HAVE to get lucky and win to over 100 or lose to below 50 and buy back to get over 100. Then, they give packs that priced at 60 SC so you have to lose it!
The other is that redemptions were charged about a 3% fee. This was not disclosed at checkout buying coins, or at the redemption page. Redemptions were quick, but when a 3% fee is applied, no thanks!
If you’re looking for a good social casino, look elsewhere. With literally hundreds of choices out there, I see no reason to use this platform.
I close my account I did my homework if you win big they close your account and make up lies these online casinos that scam people out of money can't run if you do play spread the word and tell people Lucky Rush will not pay.
Luckyrush has consistently provided me with payouts. Whenever I encountered any issues, the customer support team did everything possible to ensure my concerns were addressed. If you're frustrated with vendors who keep your winnings or impose low redemption limits, then Luckyrush is the right choice for you, offering substantial payouts and reliable service!
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We're redefining the social casino experience by providing a vast array of free-to-play Slot Games, Fish Tables, Bingo, Keno, etc. Designed to captivate and entertain.
With stunning visuals and immersive soundscapes, our platform delivers a high-quality gaming environment. We foster a vibrant community, encouraging interaction through tournaments and engaging social features.
As a sweepstakes-based platform, we ensure that our promotions offer exciting opportunities to win, with zero cost and a strong focus on fairness and transparency. Explore LuckyRush.io for countless gaming adventures, where each game transports you to a new and thrilling world.
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