Review Time
We had a 50 year warranty on 7mm vinyl plank flooring installed 2020. The flooring is popping up planks are sinking and after calling the company now LL flooring they told me theres nothing they could do as its warranty on installation is ONE year. Buyer beware..Also I thought I was getting CoreTek but it was their spin off product..So unhappy...
If we could give 0 stars we would, the installers did not level our floor, it's very uneven & it automatically voids the manufacturer warranty. Planks were flaring up the day they installed & ignored my concerns, were coming apart the next day & months later even worse.Filed a claim the day after install, did everything they asked us to, sending them photos with the product number & literally everything they asked for. Had the contractor manager come do an inspection & he confirmed this was all things that needed replaced & it would get taken care of. He told us claims would get in touch with us within 7 days & it's been 4 months! We have tried calling them for the last 4 months & I would want a full refund & go to a reputable local flooring company, then let them do work in our house again. We got our entire floor done, seamless room to room in a mobile home. I will never recommend this company to anyone & wish we would have went with local companies who were busier but did say they were going to level the floor.
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Lumber Liquidators is an American retailer of hardwood flooring.
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