lumeandlane.com

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1 Based on 21 reviews

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21 Reviews

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Stephen Hunt
A scam company

As with all of the other reviews, this is nothing other than a scam. The product I ordered looked just the job in the online advert. What I actually received was nothing other than a piece of Chinese pressed steel, that was worth pence, and absolutely useless for anything other than the recycling bin. I tried contacting the company, but their server had been turned off. Last time I'll be buying anything from anyone other than a recognised company.

1
Date of experience: Dec 29, 2025
Mrs Lauren Eastwood
Buyers beware: poor service and cheap nasty product.

Buyers beware:no service and poor quality.I found item thought advert on another site, checked the company”s own website which sounded good, ordered my item and paid extra for speedier delivery, paid and from there on in its a nightmare.Items not received in time expected, tracking info does not work, appears item comes from China, customer service terrible, won’t cancelled order fair enough, but won’t refund unless return item returned at my cost. A lot of looks good, sounds good but one of worse customer experiences I have had and they won’t help.When the item arrive the packaging look cheap and nasty so thankfully not a gift for any one. The weight indicated how cheap and nasty it would be, and it is. Poor quality, poor finished mass produced overseas. Furthermore when purchased was told I would received a mystery gift, no surprise nothing came with the item. I paid extra for expedited delivery yet on received a day ago.When paying they asked if want to make a donation to charity they supported, given the look and claims in website, I trusted them so du this, since then I have asked for the charity details as feel this us a scan and never be given this information.Please beware to avoid disappointment and wasting your money, you will be able to but better products else where as for service , it dies not exists!

1
Date of experience: Dec 24, 2025

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