lottiefiles.com

3.3
3.3 Based on 40 reviews

LottieFiles takes away the complexity from motion design. It lets you create, edit, test, collaborate and ship a Lottie in the easiest way possible. Trusted by 8 million+ designers & developers from over 275,000 companies worldwide....

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Average Rating

3.3

/
5

40 Reviews

5 Star
54%
4 Star
2%
3 Star
0%
2 Star
7%
1 Star
37%

All Reviews

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Review Time

Addison Bell
Animating can be simpler, but the app has issues

While I acknowledge that animating can be simpler with this tool compared to others, the app frequently has bugs, which can be quite limiting and has led to significant frustration. The auto-save feature is unreliable, and there’s no option to save a working file other than exporting it. If you’re looking for something easier, this may suffice, but expect ongoing frustrations.

2
Date of experience: Jan 05, 2026
May Johnson
Frustrating experience despite easy animation

While animating is often simpler with this platform than with other software, I encountered constant bugs and significant limitations that led to much frustration. The auto-save feature is unreliable, and the only way to save work is by exporting. If you're looking for an easier alternative, this might suffice, but be prepared for ongoing issues.

2
Date of experience: Jan 05, 2026
raphaelduval
Grateful for quick resolution

I mistakenly used my personal credit card for a company purchase and forgot about it after leaving. A year later, the subscription charged me around $240. Although it was my oversight, the support team responded promptly and issued a refund. I truly appreciate their assistance and will definitely consider re-subscribing in the future.

5
Date of experience: Dec 05, 2025
PlugVeg42
Login issues hinder downloads

After signing in with my Google account, I was still unable to download even a simple icon. The site presented a lengthy process, but ultimately nothing happened. While the platform appears well-designed, the inability to download basic items post-login is extremely frustrating.

1
Date of experience: Dec 05, 2025
Renssalaer Powell
Not truly free – avoid it!

This platform is not worth your time; downloading anything for free is impossible. They essentially force you to pay for free content created by others without compensating the creators. The only downloads available are of such poor quality that they're unusable. I find the high ratings misleading and hope this site fails soon.

1
Date of experience: Nov 26, 2025
Pete Fisher
Exceptional support experience

I subscribed to a premium plan, expecting monthly billing at $20, but was charged the full $240 annually upfront. Shocked and wanting to cancel, I reached out to support. To my surprise, within minutes I received a full refund and an offer for a monthly plan. Their customer service exceeded my expectations and deserves top ratings.

5
Date of experience: Nov 25, 2025
Samson
Top-notch animation platform

This platform is undoubtedly the best for web animations. I'm currently using it for a student project, and the capabilities are impressive. I particularly enjoy the new feature that allows for custom animations. Special thanks to the support team for their excellent assistance.

5
Date of experience: Nov 13, 2025
Yvette Brooks
Excellent customer service experience

The support I received was outstanding. The representative was helpful and responded swiftly to my inquiries. Our interaction was seamless, and everything was resolved within the same day. I greatly appreciate her patience and efficient assistance.

5
Date of experience: Oct 30, 2025
Leo L.
Impressive tech and service

The technology is great and the customer service is commendable. I faced an issue, and they resolved it promptly.

5
Date of experience: Oct 22, 2025
Betty Harris
Remarkable customer service

The customer service was truly impressive. After my annual plan renewed and I lost my job, they were understanding and issued a refund even after 20 days. This was a rare and commendable experience.

5
Date of experience: Sep 30, 2025

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Business Details

  • LottieFiles takes away the complexity from motion design. It lets you create, edit, test, collaborate and ship a Lottie in the easiest way possible. Trusted by 8 million+ designers & developers from over 275,000 companies worldwide.

  • email support@lottiefiles.com
  • language https://lottiefiles.com

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