lumiraliving.com

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1 Based on 6 reviews

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Sirpa Newell
A scam company. No one knows their address, but they might operate from Hong Kong. Package arrived f

A scam company. No one knows their address, but they might operate from Hong Kong. Package arrived from Germany, but has nothing else to do with that country. They are totally out of reach. EEC couldn't locate them,but there was a link to Hong Kong.

I Bought a hoover from them. It wasn't anything like they promised, totally rubbish, so I wanted to return it, which is my right since I notified them within 14days. They refused to give the return address and were coming up with all sorts of excuses and telling me I can't return it since I used it, posting it won't be safe, only the motor was faulty, they could send a new one (which would have been no good either),I had no rights etc. etc. Luckily I had bought through Klarna and after 2months they decided I don't need to pay for the hoover. The company got absolutely furious and still hassles me and threatens with legal actions. They say I have no right to not pay, this will harm my credit details etc. and they are hoping to resolve the matter in peaceful fashion. Just wodering what they are going to come up with next with their non-peaceful actions.

If you have already bought from here, and have trouble, please contact consumer rights authorities. Maybe they can do something if they get enough complaints about this company.

Älä osta täältä. Joku huijausfirma. Eivät anna palautustietoja. Jos olet jo ostanut, vaadi palautusta, älä luovuta ja ota yhteyttä johonkin viralliseen tahoon. Jos he saavat tarpeeksi monta ilmoitusta yhtiöstä, ehkä he voivat tehdä asialle jotain.

1
Date of experience: Mar 06, 2026
Lara
Asian scam company, declining to reimburse your money

Company charges your account BEFORE you've received the order. Website indicates that company is national, but production appears to be in China. If you return the item (untouched), they won't reimburse your payment. Their customer service consists of a bot, that doesn't know how to answer your questions, other than telling you to "be patient".

1
Date of experience: Mar 01, 2026
Tihamer Biliboc
Scammers

I've ordered a vacuum machine and after I saw they are scammers, within an hour i canceled the order and sent them a message to support not to send it. This was on Sunday, and Monday morning they wrote me that they sent in anyway, but the shipping company notified me later, so obviously they didn't send it. I didn't even pick up the package so it was sent back and after more than a month they wrote an email that shipping cost were 1/3 of the price almost of the actual item (400dkk). This is obviously a major scam.

1
Date of experience: Feb 25, 2026
Marina Casas
dropshipping Chinese company, dont buy here!

This is a dropshipping Chinese company disguised as finnish. I ordered a humidifier for dry air in winter and i am still waiting aftwr 3 weeks of not getting anything. I made a reclamation through Klarna, and hopefully my money will be back soon.

1
Date of experience: Feb 10, 2026
Sirpa Newell
A scam company

A scam company. No one knows their address, but they might operate from Hong Kong. Package arrived from Germany, but has nothing else to do with that country. They are totally out of reach. EEC couldn't locate them,but there was a link to Hong Kong. I Bought a hoover from them. It wasn't anything like they promised, totally rubbish, so I wanted to return it, which is my right since I notified them within 14days. They refused to give the return address and were coming up with all sorts of excuses and telling me I can't return it since I used it, posting it won't be safe, only the motor was faulty, they could send a new one (which would have been no good either),I had no rights etc. etc. Luckily I had bought through Klarna and after 2months they decided I don't need to pay for the hoover. The company got absolutely furious and still hassles me and threatens with legal actions. They say I have no right to not pay, this will harm my credit details etc. and they are hoping to resolve the matter in peaceful fashion. Just wodering what they are going to come up with next with their non-peaceful actions.If you have already bought from here, and have trouble, please contact consumer rights authorities. Maybe they can do something if they get enough complaints about this company. Älä osta täältä. Joku huijausfirma. Eivät anna palautustietoja. Jos olet jo ostanut, vaadi palautusta, älä luovuta ja ota yhteyttä johonkin viralliseen tahoon. Jos he saavat tarpeeksi monta ilmoitusta yhtiöstä, ehkä he voivat tehdä asialle jotain.

1
Date of experience: Jan 16, 2026
mads friis
They are selling 3rd party products…

They are selling 3rd party products which they are claiming to be theirs. Videos of the products are clearly photoshopped. And the Vaccum fx. is an Airbot Vaccum and not from their own brand. Scammy site. STAY AWAY

1
Date of experience: Dec 22, 2025

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