Review Time
The worst customer service on the planet. I did t even use the product but when I tried to return it they offered 50% refund just to keep it. I returned the product and they never refunded my money. I had to go through my bank to get reimbursed. I will never try another product from this company.
showed up not working and is extremely janky plastic. I had purchased a second bulb and 2 of the clips for the surround broke when when I removed it to test if it was a bulb or ballast issue. The second bulb wasn't working either. Just messaged to get my money back and I will update as it progresses. I thought they had got good reviews which is why i went with them over cheaper competitors. but that is clearly not the case on trustpilot. Update: sent them a video of product not working and they have now issued a refund. Disappointing that it didnt work but they handled it well.
There was an online address (not Lumivyx) problem, that led to being shipped a 2nd product. I offered of course to return it, but was gifted it instead. A very kind thing to do. I’ll be passing the product forward and singing Lumivyx’s praises! Thx Lumivyx !
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