luxon.com

2.9
2.9 Based on 60 reviews

Luxon Pay is the must have e-wallet. Use your Luxon Pay balance to send money to a friend, receive money via your personal account details / IBAN from any bank, exchange currencies, deposit into online merchants, or spend on your Luxon Pay Mastercard....

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Average Rating

2.9

/
5

60 Reviews

5 Star
42%
4 Star
3%
3 Star
2%
2 Star
8%
1 Star
45%

All Reviews

Filter Reviews

Review Time

Poe P.
Withdrawal Issues Persist

They are unable to process crypto withdrawals and keep delaying, often stating that 'the transaction is stuck.' I continually check for updates on my request. I initiated a withdrawal on November 22, and it remains unfulfilled. It seems likely that the funds are being staked somewhere, leading to profits for them instead of offering a reliable service.

1
Date of experience: Dec 07, 2025
Marlene Butler
Exceptional Experience with the Service from Beginning to End

The service has been exceptional from beginning to end. The application is user-friendly, transfers are quick, and the fees are quite fair. The support team has been especially commendable — whenever I had inquiries, they responded promptly and professionally. I also value the security measures and the ease of managing various currencies. All in all, a dependable and seamless payment solution.

5
Date of experience: Dec 02, 2025
math80h14
Ineffective e-wallet

They have blacklisted several popular casinos and sportsbooks. As a result, it has become an ineffective e-wallet for gamblers. The fees are absurd compared to other services.

1
Date of experience: Nov 06, 2025
Trustworthy payment option

The service has exceeded my expectations from beginning to end. The application is user-friendly, transfers are quick, and the fees are quite fair. I’ve been particularly impressed with the customer support — every inquiry I had was answered promptly and professionally. I also value the security features and the simplicity of managing multiple currencies. Overall, it’s a dependable and efficient payment method.

5
Date of experience: Nov 02, 2025
Butch Foster
Beware of potential scams

You risk losing your money; only the gullible would send funds to this service. They closed my account with $2000 in it without providing any explanation.

1
Date of experience: Oct 12, 2025
Sandra Turner
High fees are unacceptable

I won’t be using this service again due to exorbitant fees. I was charged for depositing money into my account, and then an additional 10% fee on my withdrawal. These costs are unreasonable, and I prefer using cash over continuing with such expensive transactions.

1
Date of experience: Sep 24, 2025
Emanuel Butler
Caution with crypto deposits

I have used their services a few times without issues, so I made a crypto deposit according to their guidelines, which promised credit within 48 hours. A week has passed, and my funds have not been credited. Customer support confirmed the deposit was made correctly but has not followed up after escalating the issue. I cannot recommend this service, as they seem overwhelmed with crypto transactions.

1
Date of experience: Jul 24, 2025
Mortimer Cooper
Avoid due to high fees

As a member since 2022, I used the service for all my poker transactions. I stopped this year when they introduced outrageous fees. Despite previously spending thousands, I wasn't offered a fee-free plan, and the thresholds for lower fees are completely unrealistic. I instantly switched to cash transactions, which incur no fees. I will never use this service again unless they eliminate fees for deposits and withdrawals.

1
Date of experience: Jun 15, 2025
Deorwine Powell
Withdrawal complications

I withdrew money from my online poker account into my service account because I had no other option. When I attempted to withdraw from my account, I was informed that the card on file wouldn’t work unless I made another deposit to re-register it. This feels like a scam. I eventually had to make a bank withdrawal, costing around 7% of my total balance. They were apologetic, but it was the same card!

2
Date of experience: Jun 13, 2025
Marianne
Terrible service overall

This service is completely inadequate. I was advised to exchange from one currency to another to withdraw, but my withdrawal was declined multiple times. Additionally, I had to pay fees for every transaction. Customer support was unhelpful, and I faced numerous disconnections while waiting. I will never use this provider again due to their high costs and poor service.

1
Date of experience: Apr 25, 2025

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Business Details

  • Luxon Pay is the must have e-wallet. Use your Luxon Pay balance to send money to a friend, receive money via your personal account details / IBAN from any bank, exchange currencies, deposit into online merchants, or spend on your Luxon Pay Mastercard.

  • email support@luxon.com
  • language https://luxon.com

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