Review Time
I earlier ordered some products from the webpage which was OK.However, later on I got a message from my bank that Luxplus tried to charge me a membership fee that I've not asked for.. It tried to withdrawn money without my permission and knowledge. I signed in their webpage and there is no way to delete my account, my credit card information etc. I sent an email to the customer service and let's see how they handle it..But, I am really unhappy with how they unhonestly try to charge something that I didn't want. Especially I didn't want to store my credit card information which looks like they store it without my permission and knowledge which is probably illegal.EDIT: What you do is a legal robbery. You would just harm your business by injecting a "free one month membership" on the checkout that I didn't even notice there was such thing. I paid your forced membership fee and there is no way to delete the account. Please delete my account, my credit card information and other personal information as GDPR dictates you to do so. Your interface is designed in a way that it's not possible to delete the payment information. I don't think it's a wise way to run business, try to earn money by providing services, not by injecting things that obviously I didn't wish to do so. If you made it more noticeable, instead of spending time to fill up this entry, I'd spend 1/10 of the time to cancel it.
I received an involve for membership that I did not sign up for, they say that they give information about the membership when you purchase things at membership price if that’s so why don’t they include the fee on the invoice when you buy the product so you can decide yourself if you actually want to buy the product still at that price with membership fee, which is way more then the normal price. Why send the invoice for membership fee weeks later after the purchase was made. This is just shameful why would I want w buy or be a member of such a business
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Luxplus är en medlemsklubb där du kan få skönhets-, wellness- och vardagsprodukter till några av de lägsta priserna online. Med ett månadsmedlemskap får du tillgång till exklusiva erbjudanden och förmåner som växer månad för månad, såsom beauty cash och brand discount. Som medlem får du alltid möjlighet till gratis leverans.
Luxplus is your way to beauty.
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