car.co.uk

4.5
4.5 Based on 78 reviews

...

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Average Rating

4.5

/
5

78 Reviews

5 Star
83%
4 Star
5%
3 Star
0%
2 Star
0%
1 Star
13%

All Reviews

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Review Time

Mr T
Brilliant from start to finish did exactly what it says on the tin no hassle trouble free staff frie

Brilliant from start to finish did exactly what it says on the tin no hassle trouble free staff friendly and informative everything went to plan would not hesitate to recommend Car.co.uk

5
Date of experience: Feb 05, 2026
Osbert Patterson
Cancelled Car Collection Before Christmas

I had arranged for a car to be picked up on the 19th, just before Christmas. When I called that morning, I was informed they couldn't collect it. Now, I've received an email stating the collection has been cancelled, and they will try to reschedule for the new year.

1
Date of experience: Jan 05, 2026
Larissa Parker
Disappointing experience with this service

I chose this service based on its reputation as a 'most trusted company' and they arranged for a third-party collection, assuring me that the funds would be in my account the same day. This happened last Thursday. Despite multiple follow-ups with both the service and the buyer, I have only received generic responses stating 'we will contact the buyer.' There has been no assistance whatsoever. To make matters worse, especially during the holiday season, I've lost money and my vehicle has been taken. This feels like theft!

1
Date of experience: Dec 09, 2025
Clinton
Extremely Poor Service

Extremely Poor Service – Avoid at All Costs. This was one of the worst experiences I've ever had with any service. They scheduled two pickups for the vehicle, and both times they rescheduled without any regard for my time. Additionally, they changed the offer price twice, which is completely dishonest and unacceptable. The representative I spoke with was very rude and showed no interest in helping. I tried to explain the situation, but instead of resolving anything, he wasted my time and hung up. That level of disrespect is shocking. This service is unreliable, unprofessional, and clearly indifferent to its customers. I strongly advise against using them. My experience was exceptionally negative, and I would not recommend them to anyone.

1
Date of experience: Dec 09, 2025
Stanley Baker
Questions addressed swiftly and effectively...

All my inquiries were handled promptly, and the service was outstanding; they even processed the payment before the vehicle left my location.

5
Date of experience: Dec 09, 2025
Lawton H.
Driver kept us informed for a seamless experience...

The driver provided consistent updates, leading to a smooth transaction with no problems whatsoever.

5
Date of experience: Dec 09, 2025
Jethro
Extremely Poor Service

Extremely Poor Service – Avoid at All Costs. This was one of the worst experiences I've ever had with any service. They scheduled two pickups for the vehicle, and both times they rescheduled without any regard for my time. Additionally, they changed the offer price twice, which is completely dishonest and unacceptable. The representative I spoke with was very rude and showed no interest in helping. I tried to explain the situation, but instead of resolving anything, he wasted my time and hung up. That level of disrespect is shocking. This service is unreliable, unprofessional, and clearly indifferent to its customers. I strongly advise against using them. My experience was exceptionally negative, and I would not recommend them to anyone.

1
Date of experience: Dec 09, 2025
CallMe_Youyou
Scrap vehicle collection

They arrived, picked up the car, and the payment was instantly transferred to my bank.

5
Date of experience: Dec 09, 2025
Gab_Le_Caribou83
Scrap vehicle collection

They arrived, picked up the car, and the payment was instantly transferred to my bank.

5
Date of experience: Dec 09, 2025
Mira F.
Misleading Quotes

The quoted price does not reflect the final amount you receive. I was contacted the day before the collection to answer some questions, which led to a price reduction of over half. There should be options at the start to get an accurate price or ask questions when providing the quote, so if the customer is dissatisfied, they can consider other options. Poor service that wasted my time.

1
Date of experience: Dec 09, 2025

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