Review Time
The best in the business. I must have bought £10000+ in equipment from these guys and they’ve been brilliant every single time. Had a problem with a charger just once and they sorted it the very same day. Can’t ask for more than that. Items posted next day and support is excellent. Everything arrives in excellent order and exactly as described.
I recently sold a MacBook Pro 16” (M2 Pro, 12-core CPU, 19-core GPU, 16GB RAM, 1TB SSD) to MacFinder and overall I was very disappointed with the experience.I was initially quoted £990, which was then reduced to £705 after inspection due to what were described as screen marks. In my opinion, these marks were very minimal and did not affect normal use, so the scale of the reduction felt excessive and unreasonable.More concerning was how my device was returned. The original box came back dented, and the MacBook itself was returned in a noticeably dirty condition with visible physical dirt on it, despite being sent in clean and well-presented. This shows a lack of care in handling customers’ items.The whole process also took around two weeks, which is longer than expected for what should be a straightforward transaction.While communication was clear and they did offer to return the device at no cost, the overall experience was poor. Based on this, I would personally advise others to be cautious and consider alternative options, as initial quotes can change significantly and the handling of items may not meet expectations.
I gave MacFinder a try to trade-in my MacBook Air and the whole process was incredibly easy, with clear information and updates along the way.Lots of companies will give you a quote for your device, but MacFinder's assessment is very comprehensive to ensure they understand the condition of your Mac before you get a quote - which includes the battery condition.If you already have packaging, you can print a label and send it off. I needed additional packaging, and they emailed me a DPD tracking number so I had good control over when and where it was delivered - I had mine delivered to a local DPD Parcel Shop. I picked-up my box mid-afternoon, returned home, put my Mac in, then returned the box to the DPD Parcel Shop in the evening. My Mac was back with MacFinder the next day (they emailed me immediately upon receipt), and they checked the device and paid me in full early on the following day.I'll definitely be using these guys again.
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