aol.com

1.4
1.4 Based on 61 reviews

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Average Rating

1.4

/
5

61 Reviews

5 Star
6%
4 Star
3%
3 Star
2%
2 Star
2%
1 Star
87%

All Reviews

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Review Time

Barnabas
I used my AOL to create an account on the Bitci Stack Asset platform. After several months of inves

I used my AOL to create an account on the Bitci Stack Asset platform. After several months of investing. I ran into an issue where I couldn't receive the verification code from AOL mail to complete a transaction. I contacted the the Bitci support team, and they responded and helped me resolve the issue by changing my email address.

After that, I was able to complete the transaction successfully. Overall AOL has been extremely slow, full of ads.

1
Date of experience: Feb 10, 2026
Xander Anderson
Longtime user, but very dissatisfied

I've used this service for over 20 years. It's been my primary contact email for various services, making it hard to switch. Unfortunately, the homepage is now just an outdated platform promoting extreme views and celebrity gossip. The lack of balance is frustrating, even if I can ignore it.

1
Date of experience: Dec 28, 2025
Jordie Lewis
Longtime user, but very disappointed

I've been using this service for over 20 years. It's been my main contact email for various services and utilities, so switching isn't feasible. However, the homepage has become an outdated platform promoting extreme views, celebrity gossip, and misleading information. There’s no sense of balance. Although I can bypass it, it's still frustrating!

1
Date of experience: Dec 28, 2025
Montie
Extremely poor customer support

The customer support from this company has become absolutely terrible! I've been a member since I was a child. Recently, I got locked out of my account and called their support center, only to be met with rude remarks and poor attitudes. They also push for a 'premium membership,' which is a joke, considering the service I've received. It's just ridiculous!

1
Date of experience: Dec 17, 2025
Peleg R.
What happened to this service?

I've used this email service for over 20 years and was generally satisfied until recently. The platform has become extremely slow, cluttered with ads and spam. Now, I face multiple screens filled with ads just to log in to my account. While I used to see advantages over other email providers, I'm starting to think I need to explore new options.

1
Date of experience: Dec 03, 2025
FuryGO73
Disappointing company

This company is truly disappointing. Even simple comments like 'HAHAHAHA' are not allowed on their pages. They seem cowardly and overly cautious. Their news updates lag behind other sources by a full day.

1
Date of experience: Dec 01, 2025
AJ65
Deserves a negative rating

This service deserves a negative rating. I've been a user for decades and recently accidentally deleted my password. I’ve spent a week trying to get help, but despite promises for callbacks, nothing has happened. I can’t access my accounts due to their lack of support. They claim to have escalated my issue, but after almost a week, I’m still waiting for help. Terrible service!

1
Date of experience: Nov 24, 2025
Denzel W.
Disappointing service experience

This company delivered my cooker but left it unconnected, despite charging me extra for the connection service. I now have to hire an electrician to handle the high voltage connections. I've been let down badly.

1
Date of experience: Nov 24, 2025
Colin Walker
Appalling customer support

I've purchased many items from this company without issue until I encountered a problem with a large TV. Despite numerous requests for help, they expect me to contact the manufacturer myself. The customer support is outdated and truly appalling. Other retailers have offered immediate exchanges, while this company has left me waiting and frustrated. I’ve lost faith in their service.

1
Date of experience: Oct 25, 2025
EB54
Locked out and frustrated

I've been locked out of my account and received repeated error messages when trying to log in. Attempts to get help have been completely unhelpful. My daughter reached out on my behalf but was met with requests for personal information, which I refused to provide. I’ve since opened an account with a different provider.

1
Date of experience: Oct 24, 2025

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