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I Pre-ordered some Megadeth Merchandise and they canceled all of my orders because my credit card is

I Pre-ordered some Megadeth Merchandise and they canceled all of my orders because my credit card issuer considered it to be a fraudulent transaction my friend in Chicago illinois tried to place the pre-order for the item for me and it said that her card was invalid when her card is 100% Valid also I have never heard of charging upfront for a pre-order don't you understand what the word Pre-order means since you clearly and obviously don't I will explain what Pre-order means 1 a person clicks pre-order their credit card gets charged an authorization hold to make sure there's enough funds on that person's credit card 2 after five days that authorization hold drops off 3 when all of the Pre-ordered items have been shipped the person's credit card is charged but NOT BEFORE THE ORDER SHIPS however ALL OF MY MEGADETH PRE-ORDERS WERE CANCELED WITHOUT MY CONSENT AND I ONLY DISPUTED THE CHARGES BECAUSE CAPITAL ONE MY CREDIT CARD ISSUER CONSIDERED IT To be A Fraudulent Transaction on shop.megadeth.com capital one my credit card issuer could not understand why I was being charged immediately for Pre-ordered items when these items do not release until the 23rd of next month November is a bit early to be charging my credit card for stuff that doesn't come out until January 23rd it specifically states on the product page that all items pre-ordered will be held until January 23rd IT SAYS NOTHING ABOUT BEING CHARGED RIGHT AWAY FOR A PRE-ORDER ON THE PRODUCT PAGE IT SAYS RIGHT ON THE PRODUCT PAGE ALL ITEMS WILL BE HELD UNTIL 1/23/26 IT DOESN'T SAY I WILL BE CHARGED IMMEDIATELY AND SHOP.MEGADETH.COM HASN'T UPDATED THEIR TERMS AND CONDITIONS IN A REALLY LONG TIME CAN SOMEBODY PLEASE HAVE THE ITEMS I PRE-ORDERED INCLUDING THE LIMITED EDITION VIC WARHEAD URN AND CD'S SHIPPED TO MY ADDRESS REGARDLESS OF MY DISPUTE I ONLY DISPUTED IT BECAUSE CAPITAL ONE SUGGESTED I DISPUTE IT BECAUSE THEY LOOKED AT SHOP.MEGADETH.COM CHARGING ME IN NOVEMBER FOR STUFF THAT DOESN'T COME OUT UNTIL JANUARY 23 2026 NOBODY CHARGES EARLY FOR A PRE-ORDER WALMART DOESN'T AMAZON DOESN'T TARGET DOESN'T THEY DO AN AUTHORIZATION HOLD TO ENSURE THERE IS ENOUGH FUNDS ON THE PERSON'S CREDIT CARD THEN AFTER FIVE DAYS IT WILL DROP OFF THEN WHEN THE ITEM THE PERSON PRE-ORDERED SHIPS WHICH IS OFTEN ON THE RELEASE DATE OF THE ITEM THEY THEN CHARGE THAT PERSON'S CREDIT CARD FOR WHAT THEY PRE-ORDERED BUT NOT IN THE MONTH OF NOVEMBER THAT'S THE MOST RIDICULOUS THING I HAVE EVER HEARD CHARGING IN NOVEMBER FOR STUFF THAT DOESN'T COME OUT UNTIL JANUARY 23 2026 AND SHOP.MEGADETH.COM CUSTOMER SERVICE IS 100% USELESS EVERY TIME YOU CALL NOBODY PICKS UP THE PHONE ALL YOU GET IS A CONSTANT BUSY SINGLE I WANT MY STUFF REGARDLESS OF CAPITAL ONE REPORTING THE TRANSACTIONS AS FRAUD AND DISPUTING THE TRANSACTIONS I DON'T CARE WHAT THE PEOPLE AT SHOP.MEGADETH.COM SAID AND I DON'T CARE ABOUT THERE POLICY RULES NOW PLEASE SHIP ME EVERYTHING I PRE-ORDERED INCLUDING THE LIMITED EDITION VIC RATTLEHEAD WARHEAD URN ALSO MY FRIEND IN CHICAGO ILLINOIS TRIED TO PLACE A PRE-ORDER FOR THE LIMITED EDITION VIC RATTLEHEAD WARHEAD URN AND SHOP.MEGADETH.COM TOLD HER THAT HER CREDIT CARD WAS INVALID WHEN THIS IS SIMPLY NOT TRUE I'D LIKE SOMEBODY TO MAKE THIS RIGHT AND I WANT SOMEBODY TO MAKE THIS RIGHT FOR ME RIGHT NOW NOT AFTER LUNCH NOT AFTER BREAKFAST I WANT SOMEBODY TO MAKE THIS RIGHT IMMEDIATELY AND HAVE MY ITEMS SHIPPED OUT REGARDLESS OF WHAT MY CREDIT CARD ISSUER SAID THANK YOU I WANT MY PRE-ORDERS SHIPPED OUT REGARDLESS OF WHAT MY CREDIT CARD ISSUER DETERMINED!!!!

Date of experience: Dec 11, 2025