homedesignoutletcenter.com

Great service and support

Great service and support, customer service is good! Product works well exactly as described

Date of experience: May 23, 2025

Amazing service

Date of experience: Apr 16, 2020

They have high quality low priced great…

They have high quality low priced great cabinets, both for kitchens and bathrooms. I've installed both types of their cabinets. I send most of my customers to choose these cabinets for their own homes. They offer custom countertops, add a nice granite or quarts countertop to complete the cabinet. The best part is they offer professional design services. You can only imagine how beautiful these cabinet look when installed. PS. For bathroom renovations, their vanities and tiles are really really hard to beat in quality and price. They also have a nice selection of toilets, faucets and other accessories. Most vanities are in stock, ask for pick up specials. Tell them Rick sent you, lol

Date of experience: May 01, 2019

I was searching for a vanity with a…

I was searching for a vanity with a quartz top which I had trouble finding until I found home design in Secaucus. They offered custom fabrication for all of their bathroom vanities. They had the top fabricated and delivered my order free of charge within a week!!! I was surprised when I got a call to state my order was ready. I couldn’t be happier with my purchase. I recommend this place to everyone!

Date of experience: Nov 24, 2018

Vanity is nice but showed up damaged…

Vanity is nice but showed up damaged (bottom right corner) and driver refused to take it back. Caulk job on vanity sinks was not up to par, gaps and holes everywhere. Not what I expected from the product or delivery service. I will not buy through home design outlet center again.

Date of experience: Nov 01, 2018

Happy customer :)

We have purchased two vanities,counters and wall storage from the Miami store and have been very happy. Along with the products and in-store service, the delivery men, Thomas ad Humberto are top notch. Thomas has delivered items to our home twice and both times, he has gone above and beyond with his thoroughness and helpfulness. When I mentioned that I wish the wall cabinet I bought still came in gray (the website showed the gray version was discontinued), he told me that there was an extra one that just came in since a customer had purchased two but only decided to take one. He put me on the phone with the office and I was able to purchase it over the phone! He is someone who takes pride in his job and cares that the customer is happy! I'll be a customer again due to service like that!

Date of experience: Sep 17, 2018

I had been searching for a while

I had been searching for a while, for the right vanity. When I found one on Home Design, it looked like what I wanted. The potential deal breaker was the fact that the vendor was not offering the brushed nickle finish, as I wanted, only chrome. Sean realized this could be a deal breaker, so he told me that he would see to it that I received the finish of my choice.It worked out perfectly, and I am very pleased with Sean's ability "step outside the box", and perform excellent customer service. He is to be commended!

Date of experience: Sep 09, 2018

NEVER USE THIS COMPANY

NEVER USE THIS COMPANY, ANOTHER COMPANY MAY COST YOU A LITTLE MORE BUT YOU WILL SAVE IN THE LONG RUN.THEY DO NOT STAND BEHIND THEIR PRODUCT AND YOU WILL NOT GET SATISFACTION THROUGH THEIR CUSTOMER SERVICE.

Date of experience: Aug 22, 2018

Great services

Diagnosed the issue and provided multiple options to correct the issue. All work was done as promised on time and at price. Very satisfied and will use again.

Date of experience: Jun 23, 2018

I haven't received the vanity yet so I…

I haven't received the vanity yet so I am not sure what the condition will be when it arrives however my service experience has been FAR from satisfying. I found the site online looking for in stock vanities as I was under a time crunch to get one. They have a distribution/showroom facility right across the state from me so I was sure I could order one and have it in a timely manner. I hit the chat button and verified that if I ordered I could have the vanity no later than the following week and was ASSURED that would happen. I ordered and even put in comments that I had to have the vanity in a week. When I didn't receive a ship notice within 3-4 days I called only to find out the vanity was being shipped from across the country. Not AT ALL what I was told. At that point I am stuck because if I cancel and order somewhere else I would wait even longer. I feel I was totally duped into ordering with this company when they KNEW I would not get the vanity in the time-frame I needed it. When I called and told them what happened they said I could either keep the order or cancel it but never ever did they offer any discount, compensation of any kind, or even an apology. This is one of three bathrooms I am remodeling and I would have liked to give them future business but after this, I wouldn't order from them again, nor would I refer them. I am SUPER disappointed in their customer service and in their willingness to make it right or make amends. Worst part? I have a completely finished bathroom right now without a vanity and a house full of company coming. Not awesome. At all.

Date of experience: Jun 21, 2018