Review Time
Maison Crivelli delivers not only exceptional fragrances but also impeccable customer care. After being buying their Olfactory Discovery Set, I finally chose a full-size bottle of Oud Marakujá, which is my perfume with the most compliments. Despite some hiccups with ordering and delivery, Leila from Customer Service guided me through every step with genuine care and attention. Her support turned a simple purchase into a memorable experience. I came for the perfume, but I’ll defined return for the way the Maison Crivelli team treats their customers. As a bonus, I received a sample of their new fragrance, Cuir Infrarouge, and WOW, it's just stunning! Very likely my next choice.
I bought a perfume from Maison Crivelli all the way from the UK. They paid for the UK customs charge, instantly. I sent the DPD link and they swiftly paid and dealt with it for me. So grateful for the fast response and the kindness shown
I had an amazing experience with Maison Crivelli, and I have to give a special mention to Leila for her outstanding service. She was incredibly helpful and made the whole process feel personal and enjoyable. The perfumes themselves are of exceptional quality, especially the parfum extrait creations, which are truly long-lasting and beautifully crafted. From start to finish, the customer care and product quality have been top tier a true 5-star experience. My favourite fragrance is CuirInfraRouge.
I ordered the discovery set and fell in love with Tubéreuse Astral. The projection is strong, and I plan to reward myself with a full bottle once I pass my driver’s license. The customer service has been excellent. Responsive, helpful, and a pleasure to deal with.
Honestly the best company ive ever seen, with quick responses, and a genuine approach to queries. The customer service is immaculate. They truelly love what they do and thats what makes it more meaningful. Thank you to Maison Crivelli for their kind gestures for covering customs fee.
They have some great perfumes, but I strongly advise against ordering from Maison Crivelli directly. My package was never delivered, and customer service did nothing to help or compensate me. They kept stalling, ignored my evidence, and refused a refund. This is the last time I ever order from them. Completely unacceptable how they treat paying customers.
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L’art de l’inattendu
Proposer l’inattendu à chaque étape de découverte du parfum… C’est avec cette conviction et sous l’impulsion d’un fondateur visionnaire que Maison Crivelli voit le jour.
A travers chaque création de la collection, Thibaud Crivelli partage le souvenir d’une découverte inattendue et ultra-sensorielle de matières premières de parfum.
Sa collaboration avec des grands parfumeurs à l’approche artistique variée signe une collection qui émerveille par ses contrastes, son originalité et sa modernité.See more
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