maisoncrivelli.com

4.3
4.3 Based on 45 reviews

L’art de l’inattendu Proposer l’inattendu à chaque étape de découverte du parfum… C’est avec cette conviction et sous l’impulsion d’un fondateur visionnaire que Maison Crivelli voit le jour. A travers chaque création de la collection, Thibaud Crivelli pa...

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Average Rating

4.3

/
5

45 Reviews

5 Star
82%
4 Star
0%
3 Star
0%
2 Star
2%
1 Star
16%

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valentia11
Fast shipping, amazing customer service

After ordering directly from Maison Crivelli’s site I’ll definitely be revisiting and can’t recommend them enough. The customer service, in particular that from Leila was amazing. I was kept well informed and updated on my purchase. MC offered to pay the UK shipping customs charge and did so when I received the link with minutes. The quality of the products is matched by their responsiveness and customer care. It’s great to receive such a high quality amazing smelling fragrance, but to have an outstanding customer service experience as I’ve received is what makes repeat business!

5
Date of experience: Jul 28, 2025
DP64
Great Experience!

Amazing Service - Quick Delivery - Packaging was perfect, communication was also really helpful. They also paid the custom charges when ordering from the UK.

5
Date of experience: Jul 24, 2025
Clara
A truly immersive and luxurious experience

From start to finish, my experience with this company has been nothing short of exceptional. Leila, in particular, went above and beyond with her communication, professional, kind, and attentive to every detail.The olfactory creations are truly unique luxurious, refined, and unlike anything I’ve experienced before. You can tell that a lot of thought, craftsmanship, and passion go into every aspect of the product and the customer service.It’s rare to find a brand that makes you feel genuinely valued as a customer, and I’ll definitely be ordering again soon. Thank you, Leila, and the entire team, for such a beautiful and memorable experience.

5
Date of experience: Jul 22, 2025
Demetrius Anderson
Shocking customer service

2 stars are for the quality of their fragrances otherwise it would have been one, have contacted them 3 times now over the space of 2 months, have not received 1 reply, i have ordered previously and they’ve been fine, however if you need to contact them, good luck.

2
Date of experience: Jul 18, 2025
Valerie Rogers
A fantastic range of fragrances

A fantastic range of fragrances - worth every penny and have had so many compliments when wearing.I am so pleased to have found Maison Crivelli and their amazing range of fragrances- it was hard to choose one and can’t wait to treat myself to more!I was toying between Safron Secret and Eau MaracuJa- eventually choosing the latter and literally get stopped to ask what I am wearing. Yes this expensive but the fragrance lasts far longer than my usual brand.Will definitely like to try and buy more if the range and love the sample sets that are available to help choose - Safron Secret is next on the wish list!

5
Date of experience: Jul 01, 2025
Caden Taylor
Great niche perfume house

Great niche perfume house! In love with the scents and difficult to choose only one❤️ great customer service also! Thanks so much to the Crivelli team!

5
Date of experience: Jun 17, 2025
Lauryn Foster
Exceptional service

Great service. Ordered from the Uk my package arrived in a few days they covered all the customs fees. Customer service is top notch.

5
Date of experience: Jun 17, 2025
Dom Carter
Maison Crivelli is an unbelievable…

Maison Crivelli is an unbelievable house. The fragrances are incredible, presentation is first class and the service is brilliant too..Looking forward to adding more works of art to my collection as my MC journey continues!!!💫💫💫💫💫 for sure..Thanks 🙏 Leila and the MC Team for your wonderful support.Best wishesGav

5
Date of experience: Jun 16, 2025
Derick C.
So impressed with the fragrances and…

So impressed with the fragrances and the customer service.

5
Date of experience: Jun 10, 2025
Winston Anderson
Best service

Best service, 100% recommend. Very professional ❤️

5
Date of experience: Jun 10, 2025

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Business Details

  • L’art de l’inattendu
    Proposer l’inattendu à chaque étape de découverte du parfum… C’est avec cette conviction et sous l’impulsion d’un fondateur visionnaire que Maison Crivelli voit le jour.

    A travers chaque création de la collection, Thibaud Crivelli partage le souvenir d’une découverte inattendue et ultra-sensorielle de matières premières de parfum.

    Sa collaboration avec des grands parfumeurs à l’approche artistique variée signe une collection qui émerveille par ses contrastes, son originalité et sa modernité.See more

  • email info@maisoncrivelli.com
  • language https://maisoncrivelli.com

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