maisonfoufou.com

3.8
3.8 Based on 21 reviews

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Average Rating

3.8

/
5

21 Reviews

5 Star
65%
4 Star
0%
3 Star
4%
2 Star
0%
1 Star
30%

All Reviews

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Review Time

Johanna Böhm
price is pretty decent for this jewelry. doesn't feel flimsy like some other stuff i bought online.

price is pretty decent for this jewelry. doesn't feel flimsy like some other stuff i bought online. really like the design, simple enough for everyday but still cute. been wearing it with jeans and tshirts mostly.

5
Date of experience: Jan 30, 2026
Joshua Scott
Avoid this brand and their misleading 5-star reviews!

Avoid this brand and their misleading 5-star reviews! I placed an order during a recent sales event because their jewelry appeared quite appealing, and the product images were attractive. Although their prices seemed unusually low, I convinced myself I had found a great deal. I should have trusted my gut! They operate as a drop-shipping scam. I spent around $100 with them and, naturally, wanted a refund. However, their customer service is a complete sham. When I reached out to request a refund and asked them not to ship my order, they completely disregarded my message and kept insisting, "We'll ship your items soon!" It was incredibly frustrating. I eventually had to dispute the charge with my bank, hoping for a positive outcome. The takeaway here is to avoid wasting your money on this nonsense. Also, be cautious about impulse buying if you have a bad feeling about a brand. If the prices seem too good to be true, there’s usually a reason!

1
Date of experience: Dec 11, 2025
PB35
Stay Away from This Company!

If you're thinking about buying from this company, please consider spending your money elsewhere. You'll save yourself a lot of stress and disappointment. I placed an order on November 26, and it's still not processed, let alone shipped. The company doesn't honor their advertised service level agreements, and the customer service chatbot is unhelpful. This was my first and last attempt to do business with this company. They ruined a special gift for a family member and refuse to take responsibility. The company is based in Japan, and I've already filed a complaint with the Japan Fair Trade Commission due to their non-compliance. I also want a refund!

1
Date of experience: Dec 11, 2025
Arda Taylor
Avoid This Brand!

I strongly recommend against purchasing from this company or believing their misleading 5-star reviews! I ordered some jewelry on Cyber Monday, drawn in by the attractive product images and low prices. However, I should have trusted my gut feeling! They operate as a drop-shipping scam. I spent about $100 and sought a refund, but their customer service was unresponsive. Despite my emails requesting a refund and to halt my order, they ignored me and insisted my items would be shipped soon. Frustrating! I had to dispute the charge with my bank, hoping for a resolution. The lesson here: don't waste your money on this nonsense, and avoid impulse purchases if a brand gives you bad vibes. If the prices seem too good to be true, there's usually a catch!

1
Date of experience: Dec 01, 2025
Terry Taylor
Absolutely Love My Jewelry!

I'm thrilled with my jewelry! It's durable and looks more expensive than it is. The customer service was excellent; I had an issue with a ring I bought six months ago when a stone fell off. They provided me with a gift card for a new purchase, so I bought that ring along with two more! I'm extremely satisfied with this company and will definitely be buying more jewelry in the future!

5
Date of experience: Nov 26, 2025
Claudia Anderson
I've Been Scammed, Still Waiting!

I've been scammed and am still waiting for my order after two months. I want my money back (£200)!

1
Date of experience: Sep 01, 2025
Tim Carter
Fast Shipping, But Poor Quality

The shipping was incredibly fast; it arrived in about two weeks, even from Australia. However, the quality was disappointing. I purchased a necklace that looked much better in the pictures. The pendant is light and flat, and the stones seem fake. The chain is very thin, making it look cheap. It’s still somewhat pretty, but not as impressive as advertised.

3
Date of experience: Aug 27, 2025
LR89
Great Experience with My Order!

I ordered a necklace for my niece. It took a bit longer to arrive, but the customer service was excellent; they promptly responded to my inquiries and assured me my order was on the way. When I received it, it exceeded my expectations. I'm sure my niece will love it. Thank you very much!

5
Date of experience: Jul 30, 2025
Jedediah Taylor
Never Received My Order After 4.5 Weeks

I have not received my order after 4.5 weeks. The customer service is terrible, the tracking does not work, and they refused to issue a refund. Avoid this company; they are complete scammers!

1
Date of experience: Jun 28, 2025
DragonAlpha5677
Stunning Product and Excellent Service!

The product was absolutely beautiful! I loved it. The first parcel went missing, likely taken after delivery, but they went above and beyond to send me a replacement at no extra cost. Communication from the team was fantastic. Thank you so much; I truly appreciate it and can't wait for my next purchase!

5
Date of experience: Jun 10, 2025

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